Renewals Account Manager

🕒 2 dias atrás

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Oneleet

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2022

📋 Conformidade

🔒 Cibersegurança

☁️ SaaS

Compliance • Cybersecurity • SaaS

A Oneleet é uma plataforma SaaS de segurança e conformidade que ajuda as empresas a alcançar e manter uma postura pronta para auditoria para frameworks como SOC 2, ISO 27001, HIPAA e GDPR, enquanto fornece uma cibersegurança real e contínua. A plataforma unifica controles, políticas, coleta de evidências e ferramentas de segurança automatizadas (monitoramento de superfície de ataque, varredura de código, gerenciamento de vulnerabilidades) e combina automação com serviços especializados, como testes de penetração e vCISO, para tanto passar em auditorias quanto reduzir o risco real. A Oneleet é projetada para integrar-se aos stacks existentes de desenvolvedores e nuvem, transformando o trabalho de remediação em evidências de conformidade documentadas.

Descrição

• Own the full renewals cycle: tracking upcoming renewals, leading renewal conversations, negotiating terms, and closing on time. • Build the renewals process from scratch: renewal timelines, escalation paths, risk triggers, and the cadence for engaging customers ahead of their renewal date. • Design and maintain renewal reporting and forecasting: build the models and dashboards that show renewal rates, at-risk revenue, gross/net retention, and forecast accuracy, and report on them to leadership. • Develop an early-warning system to flag at-risk accounts and partner with CS to intervene before churn. • Establish renewal data hygiene in the CRM so renewals are tracked accurately and reporting is trustworthy. • Surface trends from renewal outcomes to inform pricing, packaging, and product decisions. • Partner cross-functionally with CS and Finance to align on retention targets and process.

🎯 Requisitos

• 3+ years in renewals, account management, or a closely related post-sale revenue role, in B2B SaaS. • Demonstrated experience building reporting and forecasting from the ground up - not just running someone else's processes, but you’ve designed the metrics, models, and cadence. • Strong with spreadsheets and CRM tooling (e.g., Pylon, HubSpot); comfortable turning messy data into clean, reliable reporting. • Proven track record of hitting retention or renewal targets. • Comfortable with ambiguity and autonomy: you thrive without an established playbook and get excited about creating structure where none exists. • Strong negotiation and commercial instincts; able to hold firm on value while keeping the customer relationship healthy. • Clear communicator who can present renewal forecasts and risks credibly to leadership and key stakeholders.

🏖️ Benefícios

• Comprehensive health & wellness benefits • 20 days PTO per year, plus 8 floating holiday • Remote work culture • Team off-sites in stunning places (Amsterdam, Italy, etc). • Competitive compensation & equity