VP, Technology Operations

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🕒 Maio 30

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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OneSource Virtual

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2008

🤝 B2B

☁️ SaaS

💸 Finanças

💰 Series B em 2015-06

B2B • SaaS • Finance

A OneSource Virtual é um fornecedor líder de soluções de business process as a service (BPaaS) personalizadas para clientes Workday. Eles se especializam em automatizar tarefas administrativas relacionadas à folha de pagamento, administração de benefícios e serviços de finanças e contabilidade. Com forte foco em precisão e suporte proativo, a OneSource Virtual ajuda organizações a maximizar seu investimento em Workday, permitindo que recapturem recursos internos e otimizem processos por meio de serviços especializados e tecnologia inovadora.

Descrição

• Serve as the organizational voice on quality outcomes • Own the feedback loop between production failures and responsible development teams • Identify quality leakage points across the SDLC • Define, track, and report key quality metrics • Partner with Engineering leadership to establish a development culture • Define and own the organizational standard for technology planning • Serve as the permanent owner of IT operational processes • Own the end-to-end incident management lifecycle across departments • Build and maintain stakeholder communication templates and distribution standards

🎯 Requisitos

• 10+ years of technology leadership experience • at least 5 years in a senior role within a high-volume enterprise environment • demonstrated experience owning and maturing operational processes across incident management, RCA, and technology planning in organizations of 75+ engineering staff • experience driving quality culture changes in engineering organizations • proven ability to influence peers at the VP level without direct authority • experience building communication frameworks and stakeholder notification standards for production incidents in regulated or customer-facing environments • track record of building planning cadences that persist and evolve after initial rollout • strong communication skills

🏖️ Benefícios

• values-based culture • upward mobility • professional development with opportunities of all kinds