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Senior Associate, Community Partnership Operations

🕒 5 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.000 - $95.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Ophelia, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship 5 dias atrás

Ainda aberta no site da Ophelia. Verificada 1 hora atrás.

Logo of Ophelia

Ophelia

51 - 200 funcionários

Fundada em 2020

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Ophelia é uma provedora de telemedicina que oferece tratamento assistido por medicamentos (principalmente Suboxone / buprenorfina + naloxona) e suporte clínico e entre pares contínuo para pessoas com transtorno por uso de opioides por meio de consultas online e uma equipe de cuidados dedicada. O serviço enfatiza um tratamento rápido, confidencial e acessível em casa, com cobertura de seguro (incluindo Medicaid) e prescrições em farmácias, além de parcerias com sistemas de saúde e seguradoras para referências e coordenação de cuidados.

Descrição

• Drive action items from the Sr. Director's weekly CPM and cross-functional meetings and other team requests end-to-end • Curate and maintain the partner-facing collateral library, including organizing materials, flagging outdated content, and making light updates • Maintain a running log across 10+ representatives' requests • Own the weekly review cycle for the CPM playbook and structure new content as the team expands into new markets • Maintain the playbook as the team's source of truth • Pull and analyze large datasets from BI tools and Google Sheets for ad hoc questions • Monitor dashboards for accuracy and flag anomalies • Own CRM cleanup and data hygiene, including deduplicating records, correcting mis-tagged accounts, and maintaining reliable partner/referral data • Manage the intake and lifecycle of data and product requests, coordinating with data/engineering through resolution • Partner with the data team on more complex analyses and grow into direct dashboard ownership • Work directly with the Sr. Director of Partnerships across the CPM function

🎯 Requisitos

• 2-4+ years of operations/data experience in operations, business analysis, or a similar analytical role • Comfortable working with ambiguity and scoping vague requests independently • Ability to run a tracker, dataset, or playbook end-to-end with minimal oversight • Strong Excel/Google Sheets skills, including pivot tables and VLOOKUP • Comfort pulling and structuring large datasets in BI tools such as Lightdash, Looker, Tableau, or similar • Ability to coordinate stakeholders and follow requests through to resolution • Ability to use data to flag anomalies and identify gaps • Clear communication across CPM field needs, data/engineering priorities, and Sr. Director calls • Curiosity and willingness to learn new tools and workflows • Passion for improving access to care for underserved populations • High-growth healthtech startup experience preferred • Exposure to OUD/SUD treatment, behavioral health, or healthcare operations • Experience with CRM systems and data hygiene/cleanup work • Sales or pipeline management experience is a plus but not required

🏖️ Benefícios

• Fair and transparent compensation approach • Opportunities for increased compensation annually based on company performance and targets

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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