Account Manager

🕒 Julho 4

🏛️ District of Columbia, Washington – Remoto

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $80.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Oritain

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2008

🍽️ Alimentos e Bebidas

🏭 Manufatura

📦 Logística

💰 $57.000.000 Series C - Oritain em 2023-07

Food & Beverage • Manufacturing • Logistics

A Oritain é líder global em verificação forense de origem, utilizando ciência de ponta, tecnologia avançada e serviços laboratoriais especializados para verificar de forma independente a origem geográfica e da cadeia de suprimentos de produtos e matérias-primas. Seus métodos são altamente resistentes a adulterações, admissíveis em tribunal e utilizados por fornecedores, fabricantes, marcas, varejistas, consumidores e reguladores para proteger a integridade da marca, apoiar a conformidade e aumentar a transparência e a confiança em todas as cadeias de suprimentos. Com propósito desde a sua fundação, a Oritain foca em técnicas e sistemas científicos para rastreamento de commodities críticas e na capacitação de cadeias de suprimentos mais éticas, resilientes e responsáveis.

Descrição

• Manage a portfolio of strategic clients. • Develop a deep understanding of each client's business, challenges and objectives. • Identify upsell, cross-sell and expansion opportunities, collaborating with internal teams to create value-driven solutions. • Lead renewal cycles and negotiate contracts to ensure ongoing engagement and account growth. • Build and maintain long-term, trusted relationships with senior executives and key stakeholders. • Serve as the primary point of contact, guiding clients through project implementations, reporting and strategic planning. • Conduct quarterly business reviews to communicate account performance, ROI and value delivered. • Partner with service delivery, marketing, finance, product and other teams to ensure seamless service execution. • Act as an advocate for client needs internally, influencing product development, process improvements and strategic initiatives. • Coordinate internal resources and priorities to meet client objectives and timelines. • Lead onboarding and deliver practical, value-driven training sessions that empower customers to adopt best practices and achieve long-term success with Oritain's solutions. • Manage and maintain accurate account pipeline and forecasts in Salesforce or other CRM systems. • Track account performance metrics, client satisfaction and growth opportunities. • Provide insights and recommendations based on account data to support strategic decision-making. • Stay informed on industry trends, competitor activity and regulatory changes affecting clients. • Represent Oritain professionally at client meetings, industry events and networking opportunities.

🎯 Requisitos

• Proven experience managing a portfolio of high value clients. • Excellent verbal and written communication and presentation skills, with the ability to influence senior stakeholders. • Strong attention to detail and ability to manage multiple priorities concurrently. • Demonstrated ability to develop, nurture and grow long-term client relationships. • Familiarity with B2B sales methodologies such as Miller Heiman, Challenger or MEDDIC. • Strategic thinker capable of aligning account activities to broader business goals. • Self-starter, adaptable and resilient, with strong problem-solving skills. • Naturally curious, proactive and motivated to learn and grow. • High emotional intelligence and relationship-building ability. • Proficient with CRM tools such as Salesforce. • Willingness to travel across the US market (approximately 20%).

🏖️ Benefícios

• Enhanced parental leave • Life insurance and critical illness cover • Medical insurance • Employee Assistance Programme • 401(k) • Learning portal with over 100,000 assets for professional development