Administrative & Scheduling Support Specialist, Aged Care

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🕒 Março 26

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Outsourced Staff

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

A Outsourced Staff é uma empresa especializada em fornecer equipes remotas de alto calibre para várias funções, incluindo desenvolvimento de software, suporte de TI, marketing digital e atendimento ao cliente. Com mais de 25 anos de experiência, eles se concentram em conectar empresas com talentos excepcionais para auxiliar no crescimento, garantindo que os candidatos sejam minuciosamente avaliados quanto às habilidades e compatibilidade cultural. A empresa oferece uma ampla gama de soluções terceirizadas, incluindo assistência virtual, desenvolvimento de software e suporte ao cliente, promovendo eficiência e produtividade para seus clientes.

Descrição

• Manage client records and administrative processes including creating and updating client profiles in Visual Care • Uploading documentation and managing digital signatures • Following up on client approvals and required documentation • Coordinate daily schedules for clients and support workers including scheduling and confirming client appointments and services • Managing changes, cancellations, and rescheduling • Conducting daily checks to ensure all shifts are allocated and covered • Communicating updates to staff and clients • Ensure accuracy in workforce tracking including reviewing and verifying daily timesheets • Following up on missing or incorrect entries • Support financial administration processes including processing invoices and assisting with claims submission • Assist with audit preparation and compliance tracking

🎯 Requisitos

• Strong administrative and scheduling experience • Experience using CRM or care management systems (e.g., Visual Care) • Experience with VOIP communication tools (e.g., Dialpad) • Experience within the Australian aged care sector is highly advantageous • Medical or healthcare background is highly desirable • Excellent written English and communication skills • Strong attention to detail and accuracy • Advanced organisational and time management skills • Ability to manage multiple tasks and prioritise effectively • Minimum 2–3 years experience in a similar admin or coordination role

🏖️ Benefícios

• Flexible work arrangements