Sales Strategy and Operations Manager

🕒 Junho 2

🐻 Alaska, Hawaii, +11 estados a mais – Remoto

🐻 Alaska – Remote 🌺 Hawaii – Remote 🌾 Iowa – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🌶️ New Mexico – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote ⚓ Rhode Island – Remote 🗿 South Dakota – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

💵 $127.000 - $191.400 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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PagerDuty

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💰 $90.000.000 Series D em 2018-09

Em um mundo sempre conectado, as equipes confiam no PagerDuty para ajudá-las a oferecer uma experiência digital perfeita aos seus clientes, o tempo todo. PagerDuty é o sistema nervoso central das operações digitais de uma empresa. Identificamos questões e oportunidades em tempo real e reunimos as pessoas certas para responder rapidamente a problemas, evitando-os no futuro. Desde os disruptores digitais até as empresas Fortune 500, mais de 18.000 negócios contam com o PagerDuty para ajudá-los a melhorar continuamente suas operações digitais — para que suas equipes possam gastar menos tempo reagindo a incidentes e mais tempo construindo para o futuro. Os Dutonians acreditam que fazemos parte de um movimento maior de empresas que estão sendo construídas para beneficiar a todos — o cliente e o colaborador, assim como nossa comunidade. Somos realizadores movidos pela paixão de reinventar como pessoas e empresas trabalham juntas. Tomamos a liderança e somos criativos para sermos os primeiros no coração de nossos clientes. Quer se trate de manter o mundo em funcionamento ou mudá-lo completamente, os Dutonians são movidos pela paixão de reinventar como pessoas e empresas colaboram para entregar em tempo real, em todo o mundo. Junte-se a nós para liderar esforços inexplorados e reinventar como as empresas funcionam.

Descrição

• Partner with Sales Leadership and Finance to design, model, and implement annual and mid-year Sales Incentive Compensation Plans (OTE structures, accelerators, SPIFFs, and gates) that align with company ARR goals. • Ensure data accuracy, timely payouts, and dispute resolution for the global sales team using our incentive compensation management (ICM) software. • Conduct ongoing analysis on plan performance (e.g., attainment distribution, cost of sales, commission leakage) to ensure plans remain motivating for reps and fiscally responsible for the business. • Own and optimize the weekly, monthly, and quarterly sales forecasting process. Ensure consistency and accountability across regional sales managers and VPs. • Manage and configure our forecasting platform (e.g., Clari, Gong, or CRM forecasting modules) to track pipeline health, historical conversion rates, and deal slippage. • Build, maintain, and optimize automated dashboards and reports that track core SaaS metrics (e.g., CAC, LTV, Win Rates, Sales Cycle Length, Pipeline Coverage, Average Contract Value). • Move beyond standard reporting to deliver proactive insights. Identify pockets of underperformance, bottlenecks in the sales funnel, or top-performing behaviors to replicate across the org. • Provide the data foundations and analytical narratives for Quarterly Business Reviews (QBRs) and executive board meetings.

🎯 Requisitos

• 4–6 years of experience in Sales Operations, Revenue Operations, or Sales Finance, ideally within a fast-growing B2B SaaS environment. • Advanced CRM knowledge (Salesforce/HubSpot) is required; specifically managing forecasting rollups and custom pipeline reporting. • High proficiency in Excel/Google Sheets for financial modeling and compensation plan simulations • Experience with Forecasting tools (e.g., Clari, Gong) and Incentive Compensation Management (ICM) software (e.g., CaptivateIQ, Spiff, Xactly) is a strong plus. • Data visualization experience (Tableau, Looker, or PowerBI) is highly preferred. • Strong data-modeling skills with the ability to translate complex, messy datasets into clear, actionable executive summaries. • High emotional intelligence and communication skills. You will handle sensitive compensation data and negotiate metrics with strong-willed sales leaders; building trust is paramount.

🏖️ Benefícios

• Competitive salary • Comprehensive benefits package • Flexible work arrangements • Company equity* • ESPP (Employee Stock Purchase Program)* • Retirement or pension plan* • Generous paid vacation time • Paid holidays and sick leave • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* • Paid volunteer time off: 20 hours per year • Company-wide hack weeks • Mental wellness programs