Deposit Operations Specialist

🕒 Junho 2

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Servbank

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

A mesma excelente experiência que você espera do subserviço do The Money Source Inc. (TMS) agora está se unindo à segurança que você merece sob uma instituição depositária, o First Allied Bank, sb que opera como Servbank, fundado em 1994 em Illinois. Como um dos 10 principais provedores de subserviços do país, estamos devolvendo o "serviço" ao subserviço, oferecendo a combinação vencedora de Pessoas + Tecnologia. Nossas pessoas são profissionais dedicados, com experiência no setor, comprometidos em fornecer um atendimento ao cliente superior e suporte personalizado para nossos clientes. Nossa tecnologia inovadora oferece uma visão totalmente transparente, 100% acessível e sob demanda do seu portfólio. A Servbank é um subservicer completo, com um portfólio diversificado e produtos e serviços de qualidade, comprometida com o sucesso de nossos parceiros. Cultive a felicidade conosco e impulsione seus negócios para frente.SErvbank é uma empresa diferente, fazemos negócios de uma maneira diferente...

Descrição

• Responsible for item processing, including incoming and outgoing wire transfers, ACH transactions, and check-related items accurately and within established deadlines. • Review transactions for completeness, proper authorization, compliance with internal controls, and adherence to applicable banking regulations and operating procedures. • Perform daily item processing activities, including exception handling, returns, adjustments, research, and balancing for wires, ACH, and check transactions. • Conduct fraud review on deposit operations activity by monitoring suspicious transactions, identifying unusual patterns, and escalating concerns in accordance with bank policy. • Investigate potential fraud cases involving wires, ACH, checks, and related deposit transactions; document findings, coordinate follow-up, and support loss mitigation efforts. • Research and resolve transaction discrepancies, customer inquiries, and operational issues in a timely and professional manner. • Perform servicing and maintenance activities for deposit accounts and related services, including updates, changes, corrections, and routine account maintenance requests in accordance with established procedures. • Maintain accurate records, audit trails, and supporting documentation for transaction processing, investigations, and exception resolution. • Partner with internal departments, including fraud, risk, compliance, treasury management, retail operations, and customer support, to resolve issues and improve processes. • Assist with report monitoring, daily reconciliations, and control reviews to ensure operational accuracy and completeness. • Support procedure updates, testing, and process improvement initiatives related to deposit operations and fraud mitigation. • Stay current on applicable regulations, payment rules, and internal policies related to wires, ACH, check processing, and fraud prevention. • Perform other duties as assigned to support departmental and organizational objectives.

🎯 Requisitos

• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or a related field preferred. • Experience in deposit operations, treasury operations, bank operations, or a related financial services role preferred. • Working knowledge of wire processing, ACH rules, check processing, exception handling, and general deposit operations procedures. • Experience with fraud review, transaction monitoring, investigations, or operational risk controls is preferred. • Understanding of applicable regulations and industry guidance, including NACHA rules, Regulation CC, Regulation E, and bank security procedures. • Proficiency in core banking systems and Microsoft Office applications.