Vendor Operations Associate, Servicing Valuations

Vaga não está no LinkedIn

🕒 Maio 29

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $19 - $24 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

🦅 Patrocina Visto H1B

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ServiceLink

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💸 Finanças

🏠 Imobiliário

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink é uma empresa que conecta credores, prestadores de serviços e investidores a serviços líderes do setor, suportados por tecnologia avançada. Sua plataforma, EXOS®, oferece serviços hipotecários com tecnologia integrada, aprimorando a eficiência operacional e a experiência do cliente na indústria hipotecária. As soluções da ServiceLink ajudam a otimizar processos e melhorar a prestação de serviços no setor de financiamento imobiliário.

Descrição

• Maintain and monitor the full vendor order pipeline to ensure timely progress and completion. • Monitor the team phone queue and accept inbound calls to assist vendors with questions, updates, or issue resolution. • Conduct outbound calls to vendors and manage incoming vendor inquiries to support active orders. • Ensure accurate fee management and proper documentation for each order. • Confirm vendor compliance with operational requirements. • Send proactive reminders to vendors regarding quality standards, turnaround times, platform or website usage, and other performance expectations. • Collaborate with team members to troubleshoot daily operational challenges affecting vendor performance or order resolution. • Provide suggestions for workflow enhancements, process improvements, and best practices to strengthen overall operational efficiency. • Assist in maintaining consistent communication patterns and service-level expectations across the vendor panel

🎯 Requisitos

• The ability to maintain a positive and professional business relationship with vendors and internal staff. • Computer literate with the ability to learn software applications • A penchant for excellence. You will use your strong attention to detail to maintain our quality standards • The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.

🏖️ Benefícios

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation • Paid sick time