Product Solution Manager

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PandaPay®

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

💳 Fintech

🤝 B2B

🛍️ Comércio Eletrônico

Fintech • B2B • eCommerce

A PandaPay® é uma empresa de soluções de pagamento dedicada a simplificar transações para empreendedores. Com forte ênfase no atendimento ao cliente e transparência, a PandaPay oferece soluções personalizadas para pequenas e médias empresas (PMEs), garantindo que cada negócio receba o suporte único de que necessita. A empresa se orgulha de tempos de resposta ágeis, tecnologia avançada e um compromisso com preços honestos e claros, facilitando para os proprietários de negócios a gestão de seus processos de pagamento sem surpresas ou taxas escondidas.

Descrição

• Partner with prospective clients, partners, and internal stakeholders to understand business objectives, workflows, pain points, and technical requirements • Design and recommend tailored PandaPay payment, POS, and SaaS solutions • Act as the product and technical subject matter expert during the sales cycle • Participate in discovery meetings, technical discussions, demonstrations, and solution design sessions • Deliver customized product demonstrations and maintain demonstration environments • Develop and deliver product training for internal teams, implementation specialists, sales representatives, channel partners, and clients • Develop expertise across payment processing, POS solutions, SaaS applications, APIs, integrations, reporting tools, hardware, and emerging technologies • Collect and analyze feedback to identify product enhancement opportunities • Translate business requirements into documentation and recommendations for Product and Development teams • Support feature prioritization, product validation, and solution refinement • Create and maintain product documentation, implementation guides, SOPs, configuration documentation, FAQs, sales playbooks, onboarding materials, demo scripts, and knowledge resources • Collaborate with Product, Development, Sales, Marketing, Customer Success, Implementation, and Support teams • Facilitate transitions from sales through onboarding and implementation • Monitor fintech, payments, SaaS, POS, retail technology, hospitality, automation, and business software trends • Analyze competitor offerings and customer expectations to provide product strategy recommendations • Support sales collateral, competitive comparison guides, technical documentation, implementation resources, partner enablement materials, and customer presentations

🎯 Requisitos

• 2–5 years of experience in Product Solutions, Sales Engineering, Technical Pre-Sales, Solution Consulting, Product Management, Product Operations, or Product Implementation • Experience within fintech, SaaS, payment processing, POS technology, ERP systems, hospitality technology, retail technology, or enterprise software strongly preferred • Fully bilingual in French and English • Exceptional written and verbal communication skills • Ability to simplify complex technical concepts for technical and non-technical audiences • Experience delivering product demonstrations, presentations, and training sessions • Strong analytical, documentation, organizational, and project coordination skills • Working knowledge of APIs, integrations, software workflows, payment ecosystems, and operational business processes • Ability to manage multiple priorities in cross-functional environments • Strong problem-solving abilities with a customer-first mindset • Must be legally eligible to work and reside in Canada

🏖️ Benefícios

• Work on cutting-edge payment, POS, and SaaS technologies • Influence product direction and contribute directly to product innovation • Collaborate with senior leadership and cross-functional teams across the organization • Lead product enablement initiatives that support company-wide growth • Grow your career within a high-performance organization offering long-term leadership opportunities • Competitive compensation package including performance-based incentives • Remote work