Senior Channel Partnerships Manager

🕒 Abril 8

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Parloa

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💰 Series B em 2024-04

A Parloa é uma empresa global líder em IA com a visão de tornar cada interação com o cliente tão fácil quanto conversar com um amigo. Nós potencializamos a experiência de atendimento ao cliente com nossa Plataforma de Gerenciamento de Agentes de IA. Esta plataforma de nível empresarial automatiza centros de contato, aproveitando todo o poder da IA generativa de forma segura e confiável no contexto de interações de consumo. Ela combina agentes pessoais de IA altamente qualificados que se envolvem em conversas naturais e únicas com cada cliente, junto com assistência de IA para agentes humanos quando eles entram na linha. Marcas globais confiam na Parloa para se conectarem com seus clientes, assegurando que eles se sintam ouvidos por meio de experiências excepcionais que aumentam a satisfação, incentivam vendas e constroem lealdade. A Parloa foi fundada em 2018 por Malte Kosub e Stefan Ostwald com escritórios em Berlim, Munique e Nova Iorque.

Descrição

• Own and grow relationships with Technology Services Distributors and their advisor networks, positioning Parloa as a go-to solution within the channel • Recruit, onboard, and enable high-potential sub-agents aligned to Parloa’s ICP, ensuring effective positioning in customer conversations • Activate partners to consistently generate qualified pipeline and source net-new opportunities • Partner with Sales to route, prioritize, and advance channel-sourced deals with clear ownership and alignment • Support partner-led opportunities in collaboration with Solution Engineering, strengthening early-stage technical credibility • Define and enforce clear rules of engagement across partners and internal teams, including deal ownership and execution standards • Maintain discipline across deal registration, pipeline attribution, and partner activity tracking with Revenue Operations • Partner cross-functionally with Marketing, Enablement, and Partner Programs to drive training, engagement, and partner performance • Provide structured field feedback to inform partner programs, incentives, and overall channel strategy • Help build scalable processes, playbooks, and systems to support long-term channel growth

🎯 Requisitos

• 7+ years of experience in channel partnerships, partner sales, or business development within SaaS or enterprise technology • Proven track record of generating pipeline through indirect partner ecosystems such as TSDs, VARs, or advisor networks • Strong understanding of channel mechanics including deal registration, attribution, partner incentives, and revenue models • Experience working cross-functionally with Sales, Solution Engineering, and Revenue Operations to drive deal execution • Ability to operate in a high-growth, build-focused environment with a strong sense of ownership and accountability • Strong communication and relationship-building skills with the ability to influence senior stakeholders • Structured and disciplined in managing pipeline, partner engagement, and execution

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options