Customer Marketing Manager

🕒 Outubro 2

🌵 Arizona, Colorado, +19 estados a mais – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🎯 Marketing

🗣️🇺🇸🇬🇧 Inglês obrigatório

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PDQ

51 - 200 funcionários

💼 Consultoria

🏭 Manufatura

📦 Logística

Consulting • Manufacturing • Logistics

PDQ é uma empresa especializada em ferramentas e soluções para administradores de sistemas de TI (sysadmins). A PDQ oferece uma variedade de produtos, incluindo PDQ Connect, PDQ Deploy e PDQ Inventory, projetados para simplificar o patch management do Windows e os processos de deployment de software. Suas soluções ajudam a gerenciar dispositivos remotos e locais com eficiência, com recursos como implantações automatizadas, varredura de vulnerabilidades e gerenciamento de desktop remoto. Com foco em aprimorar a eficiência de TI e reduzir tarefas manuais, a PDQ busca ajudar sysadmins a manter ambientes de TI saudáveis e seguros. A empresa fornece soluções agent-based e on‑premises, tornando o gerenciamento de dispositivos simples e eficaz para seus usuários.

Descrição

• Develop, implement, and optimize customer marketing programs, including cross-sell campaigns and onboarding efforts • Partner with email marketing, content marketing, and product marketing teams to develop and deploy targeted campaigns • Facilitate and host customer marketing events in collaboration with sales and technical product experts • Report on program performance and provide insights to senior leadership for planning and prioritization • Build, maintain, and present KPI performance reports regularly and on time • Drive experimentation with new customer marketing opportunities and tactics based on competitive and audience research • Collaborate with broader marketing teams on go-to-market launches and customer communications • Analyze data, including product usage, to understand customer pain points and engagement and recommend improvements • Drive onboarding, expansion, and renewal efforts across PDQ’s product suite • Contribute to customer retention and revenue growth

🎯 Requisitos

• 5+ years of marketing experience • Previous experience driving successful customer marketing programs • Positive attitude and a passion for problem-solving • Experience managing and executing customer marketing campaigns across parts of the customer journey • Strong knowledge of customer marketing principles and tools • Strong organizational skills to independently execute numerous projects and initiatives by assigned due dates • Working analytical skills with the ability to interpret data and inform data-driven decisions • Demonstrated ability to collaborate across teams and drive results in a fast-paced environment • Must reside in one of PDQ’s open states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI • Most full-time roles do not qualify for employment visa sponsorship, including H-1B sponsorship

🏖️ Benefícios

• 4-Day Work Week • Equity Participation • Managers who champion professional development • 100% Premium Coverage for medical, dental and vision for you and your dependents • 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance • Company Match of the first 6% of your employee deferrals • Flexible Paid Time Off Policy • Health Savings Account (HSA) and wellness incentives • Quarterly Company Values Award (team member nominated)

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