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Area Manager, Field Service

🕒 Outubro 8

🤠 Texas – Remoto

infoinfo

💵 $105.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Pearce Services, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 8

Ainda aberta no site da Pearce Services. Verificada 8 horas atrás.

Logo of Pearce Services

Pearce Services

1001 - 5000 funcionários

🏗️ Construção

📦 Logística

💼 Consultoria

Construction • Logistics • Consulting

A Pearce Services é uma fornecedora nacional de soluções de engenharia, operações e manutenção para infraestrutura crítica. A empresa projeta, comissiona, constrói e mantém redes de telecomunicações (sem fio, com fio e fibra), ativos de energia renovável (solar comercial e de escala utilitária, eólica, armazenamento de energia), redes de carregamento de EV e sistemas de data center/instalações críticas. Apoiada pela CBRE e por uma vasta equipe de campo em todo o país, a Pearce oferece manutenção preventiva e preditiva, monitoramento remoto, reparos de resposta rápida, serviços de HVAC e elétricos, e soluções turnkey de energia ininterrupta para manter os ativos operando e otimizados.

Descrição

• Lead and support field technicians servicing UPS systems and related critical power equipment • Conduct field visits to assess technical skills, review completed work, reinforce safety practices, and provide coaching • Review preventive maintenance and repair documentation for accuracy and quality • Build technician training plans, support new-hire onboarding, and coordinate in-field training • Partner with dispatch on scheduling conflicts, service delays, emergency calls, and technician coverage • Help manage the on-call rotation and coordinate customer emergency responses • Monitor service quality, safety, productivity, job completion, and route performance • Confirm technicians have required training, certifications, PPE, tools, and materials • Respond to customer questions and escalations with regional leadership and customer success teams • Coordinate services outside the agreed customer scope • Support technician interviews, hiring decisions, and performance management • Oversee fleet readiness and resolve vehicle, equipment, and system access issues • Promote compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements

🎯 Requisitos

• Strong hands-on knowledge of UPS systems and associated electrical equipment • Experience leading or supervising field service technicians in a customer-facing environment • Experience with preventive maintenance, troubleshooting, repairs, and service documentation for mission-critical equipment • Ability to coach technicians at different experience levels and address performance concerns directly and fairly • Strong communication skills with technicians, customers, dispatch, and support teams • Ability to manage competing priorities and make sound decisions during service escalations • Familiarity with electrical safety practices and applicable OSHA and NFPA 70E requirements • Ability to travel throughout the assigned service territory, including occasional overnight travel • Willingness to work varied hours and respond to emergencies, including evenings or weekends when needed • Valid driver’s license and ability to meet company vehicle requirements • Ability to visit active job sites, work in varied conditions, and lift up to 110 pounds • Ability to complete required pre-employment screenings, where applicable • Ability to obtain and maintain Security Clearance Access to customer facilities

🏖️ Benefícios

• Performance and referral bonuses • Production incentives • Tool/equipment and fuel stipends • Company vehicle • Per diem or other applicable compensation • Health insurance • Life insurance • Medical, dental, and vision insurance • Flexible spending accounts • HSA option • Paid vacation • Paid holidays • 401(k) retirement with company match • Tuition reimbursement • Professional development courses and training • Company vehicle, phone, laptop, or tablet • Necessary tools and safety equipment • Family-friendly and innovative culture • Opportunities for growth

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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