Incident Commander

🕒 Julho 24

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $90.000 - $135.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Penn Interactive

Penn Interactive

201 - 500 funcionários

🎲 Jogos de Azar

🎮 Jogos

🛍️ Comércio Eletrônico

Gambling • Gaming • eCommerce

Penn Interactive (PI) é uma empresa de jogos interativos com sede na Filadélfia e escritórios em Greenfield, MA, e Cherry Hill, NJ. Como o braço digital da PENN Entertainment (NASDAQ: PENN), principal fornecedora de entretenimento integrado, conteúdo esportivo e experiências de jogos de cassino da América do Norte, estamos prontos para um rápido crescimento no espaço de apostas esportivas e cassinos online. Fizemos uma parceria com Barstool Sports e theScore para criar uma experiência de apostas esportivas única e empolgante através dos nossos estabelecimentos físicos e dos aplicativos móveis do Sportsbook.

Descrição

• Drive and enhance collaboration with other Incident Commanders, Customer Support, Application and Engineering teams - cross-functional teams to lead real-time incident management. • Provides Leadership for developing Practices, Frameworks, Process Flows, Templates and Process Guides • Continuously improve and enhance the internal framework, methodology, processes, and tools • Developing and maintaining key practical capabilities • Collaborating with SRE Teams and Infrastructure teams to identify requirements and gaps resulting in downtime or blindspots. • Recommends innovative solutions that enable the organization to deliver on its objectives and goals. • Promote opportunities for Continuous Service Improvements • Manage and update Root Cause Analysis documentation. • Lead SRE communications to stakeholders via E-mail, Slack, & Teams in timely manner • Lead initiatives to promote JIRA Release Ticket management, quality and alignment with Incident management communication supporting SLAs • Other duties as required.

🎯 Requisitos

• Experience in a similar role or incident management role. • Experience and understanding of Containerization (Docker & Kubernetes preferred) • Automation: Understanding of configuration management and infrastructure as code tools. Terraform, Ansible, Helm, etc. • Experience with a programming language. • Comfortable within Linux environments and needs. • Experience working with AWS, GCP, and on-premises environments. • Ability to work independently and learn quickly with little supervision. • Ability to handle multiple projects simultaneously. • Willingness to drop everything and take on an ad-hoc task. • You’re the type of individual who is tech-savvy and passionate about learning new technologies and tools. • Out-going, and able to keep a conversation going naturally to extract needed information • A degree in computer science, engineering, and/or similar experience. • Nice to have: Postgres, MySQL, Elastic Search, Kafka, Redis, Terragrunt, Prometheus, Python, Talos Linux

🏖️ Benefícios

• Competitive compensation package. • Fun, relaxed work environment. • Education and conference reimbursements. • Opportunities for career progression and mentoring others.

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