Critical Resolution Engineer – Organic

🕒 Março 28

🏄 California, Colorado, +11 estados a mais – Remoto

🏄 California – Remote ⛰️ Colorado – Remote 🌾 Iowa – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

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PerkinElmer

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1938

🔬 Ciência

💊 Farmacêutico

⚕️ Seguro de Saúde

Science • Pharmaceuticals • Healthcare Insurance

A PerkinElmer é líder global no fornecimento de soluções analíticas e de testes para uma ampla gama de setores, incluindo o farmacêutico, a segurança de alimentos, a análise ambiental e os testes industriais. A empresa oferece equipamentos avançados e consumíveis, incluindo espectrômetros de massa, instrumentos de cromatografia e sistemas de espectroscopia. Com mais de 85 anos de experiência, a PerkinElmer é comprometida com a inovação e dedicada a fazer parceria com laboratórios em todo o mundo para impulsionar a descoberta científica e garantir a qualidade e a segurança de produtos. Seus serviços atendem setores como saúde, alimentos e bebidas, testes ambientais e aplicações industriais, ajudando os clientes a atender às exigências de conformidade e aos padrões de qualidade.

Descrição

• Complex issue resolution • Serve as the go-to expert for difficult or high-impact repairs across regional teams, with reduced expectations for routine work • Support the field through remote guidance or on-site assistance when needed, with shadowing by local CSE to build skillset • Partner with Tech Services to close escalations quickly and effectively • Deliver in person training to new CSEs to help them build competence in key maintenance events and basic repairs • Develop and deliver in person refresher & advanced training for experienced CSEs looking to further build skillset • Provide input to technical services team on training course content & format to accelerate skill development • Provide on-the-job training to new CSEs or CSEs learning a new product line • Identify skill gaps and work with area managers to track progress of new and developing CSEs, including certifying CSE product line readiness • Work with technical services & area managers to reduce repeat visits and increase first-time fix performance across the region • Identify repeat issues & escalate to quality and technical services to investigate • Provide input on product performance issues and preventive support recommendations in collaboration with technical services (SDB’s, improved PM checklists, product gaps & issues, design for service) • Partner with regional leaders to optimize service performance at key accounts

🎯 Requisitos

• BA bachelor’s degree in applied science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment • OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 10 years direct experience with repair of laboratory equipment • OR High School Diploma plus 15+ years direct experience with repair of laboratory equipment • Expertise in PerkinElmer products, hardware, and software across several product lines • Certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code. • Valid driver’s license and safe motor vehicle operation

🏖️ Benefícios

• Health insurance • Professional development opportunities