Specialty Care KAM Enablement Director – I&I

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🔥 22 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $176.600 - $294.300 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Pfizer

10.000+ funcionários

Fundada em 1849

💼 Consultoria

📣 Marketing

💊 Farmacêutico

💰 Post-IPO Debt em 2023-05

Consulting • Marketing • Pharmaceuticals

Estamos comemorando 175 anos de inovação científica ousada — e ainda não terminamos. Todos os dias, direcionamos nossa paixão e nossos recursos para oferecer terapias inovadoras que transformam a área da saúde. Vamos superar o ontem.

Descrição

• Set and lead the enablement agenda for the Specialty Care KAM organization • Translate franchise priorities into engagement frameworks, account prioritization processes, capability building, and measurable results • Own the operating system for Specialty Care KAM teams, including alignment and deployment, CRM, data and license investments, budget, SOPs, national meetings, and recognition • Deliver operating plans through continuous improvement, insight generation, and disciplined program management • Partner with leadership to set the annual enablement agenda and identify productivity, efficiency, and results initiatives • Lead evolution and deployment of the KAM and SCG engagement framework and account prioritization model • Apply third-party and customer research to shape the Specialty Care operating plan and assess market impact • Generate insights, develop strategies, and present recommendations to senior leadership • Lead onboarding, Fast Start, training coordination, platform curriculum, and capability sustainment • Own KAM alignment across Specialty Care through PfizerAlign, including account alignments, territory development, organizational realignments, secondments, product alignments, platform access, and DL alignments • Lead KAM CRM strategy, change control, and maintenance; triage field service requests and safeguard reporting and analytics integrity • Own the Specialty Care KAM enablement budget, including planning, requests, tracking, and variance management • Manage third-party database and information licenses and recommend investment changes based on utilization and return on investment • Develop, maintain, and monitor KAM operational SOPs • Plan, produce, and execute national calls and regional and national meetings • Manage the KAM recognition platform • Coordinate executive field and account engagements and support planning for major congresses • Deliver CRM, business review, account alignment, and overlap reporting • Lead continuous improvement projects that create consistency and advance operating plan execution • Drive adoption of AI and digital tools to improve KAM productivity and reduce operational burden • Build cross-functional partnerships across platforms and business units • Lead with indirect authority across a matrix to deliver business outcomes • Ensure compliance with Pfizer Values and OWN IT principles

🎯 Requisitos

• Bachelor’s degree required • 10+ years of pharmaceutical, biotech, or medical marketing or sales experience • Extensive external healthcare market and advanced customer and health system knowledge • Headquarters experience working across cross functional departments, teams, and business units • Demonstrated ownership of commercial operating infrastructure such as field alignment, CRM, budgets, or data and vendor agreements • Ability to work effectively in a matrix organization and lead with indirect authority • Proven program and project management skills, delivering multiple near term and long term priorities simultaneously • Strong strategic skills, including identifying and addressing major challenges such as new competition or a shifting market • Excellent written, verbal, and presentation skills for senior leadership and external audiences • 5+ years of key account management, operations /strategy, or sales leadership experience with a strong history of performance • Rare Disease, Dermatology experience preferred • Experience supporting customer facing teams across multiple franchises or therapeutic areas • Prior promoted leadership roles with a track record of results in direct or matrix leadership positions • Advanced degree preferred • Candidates must be authorized to be employed in the U.S. by any employer • U.S. work visa sponsorship is not available for this role now or in the future • Requires permanent work authorization in the United States • Up to 50% travel may be required

🏖️ Benefícios

• Participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary • Eligibility to participate in Pfizer’s share based long term incentive program • 401(k) plan with Pfizer Matching Contributions • Additional Pfizer Retirement Savings Contribution • Paid vacation, holiday and personal days • Paid caregiver/parental and medical leave • Medical, prescription drug, dental and vision coverage • Relocation assistance may be available based on business needs and/or eligibility

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