Account Manager, Water Management

🕒 Maio 20

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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Phigenics

SiteLinkedInTodas as Vagas

51 - 200 funcionários

📋 Conformidade

⚕️ Seguro de Saúde

🏢 Corporativo

💰 Seed Round em 2010-12

Compliance • Healthcare Insurance • Enterprise

A Phigenics é uma líder independente de mercado em gestão de água, especializada em programas de gestão de água alinhados com ANSI/ASHRAE 188 e CMS S&C 17-30. A empresa foca em melhorar a segurança, defesa e valor dos sistemas de gestão de água sem vender produtos químicos para tratamento de água, permitindo serviços de validação e verificação independentes. A Phigenics oferece gerenciamento de dados baseado em nuvem através do phiAnalytics® e desenvolveu o Phigenics Validation Test (PVT) para teste rápido e preciso de Legionella. Por mais de 20 anos, eles têm ajudado instalações a seguir as melhores práticas de segurança da água, aproveitando decisões avançadas orientadas por dados para prevenir doenças e lesões causadas por agentes patogênicos transmitidos pela água.

Descrição

• The Account Manager is responsible for planning, executing, and delivering water management projects within hospital and healthcare environments. • Ensure compliance with regulatory standards (e.g., ASHRAE 188, CMS, Joint Commission). • Support clients in reducing waterborne pathogen risks, optimizing water system performance, and implementing sustainable water safety programs. • Lead end-to-end delivery of water management services for hospitals and/or hospitality from initiation through closeout. • Drive client retention by fostering strong relationships, ensuring consistent delivery of value, and proactively addressing client needs and concerns. • Serve as the primary client contact, ensuring stakeholder alignment and satisfaction throughout the project lifecycle. • Develop detailed project execution plans in alignment with the scope of work and in coordination with site-level points of contact. • Coordinate with engineering teams, water quality specialists, and infection control professionals to implement site-specific water management programs. • Identify project risks (technical, operational, or regulatory) and develop mitigation strategies. • Ensure all projects meet healthcare and/or hospitality water safety standards, including CDC and ASHRAE guidelines and maintain complete and accurate project documentation. • Support hospital and hospitality staff education on water management program implementation, monitoring, and maintenance. • Review audit reports generated by the quality team and address findings with the client. • Prepare and present progress reports, performance metrics, and final deliverables to hospital and hospitality leadership. • Manage relationships with third-party vendors and subcontractors as required. • Manage the end-to-end contract renewal process, including drafting documentation, reviewing scope with clients, leading negotiations, and ensuring purchase order delivery for the renewal contract period.

🎯 Requisitos

• Bachelor’s degree in Engineering, Environmental Science, Project Management, or related field. • 2–5 years of experience managing technical or environmental projects (preferably in healthcare facilities). • Proven experience delivering complex, multi-stakeholder projects on time and in alignment with the scope of work. • Proven ability to manage contract renewal processes • Experience developing and implementing client retention strategies, including proactive engagement, relationship management, and initiatives to enhance long-term customer loyalty. • Knowledge of hospital infrastructure systems (e.g., potable water, cooling towers, steam, HVAC). • Familiarity with ASHRAE 188, CMS Legionella requirements, and related water safety standards. • Excellent communication, organization, and leadership skills. • Proficiency in project management tools. • Preferred: PMP or equivalent project management certification, demonstrating advanced project management expertise and adherence to industry best practices. • Experience working with infection prevention, facilities management, or environmental health teams in hospitals. • Understanding of water testing, treatment, and Legionella risk management practices.

🏖️ Benefícios

• Professional attire (coat and tie or equivalent) expected • PPE may be required depending on site conditions