Research Account Manager

Vaga não está no LinkedIn

🕒 Maio 20

🗽 New York, Pennsylvania, +1 estados a mais – Remoto

🗽 New York – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $65.600 - $109.200 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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RELX

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏢 Corporativo

🔬 Ciência

Enterprise • Science • Legal

A RELX é uma fornecedora global de análises baseadas em informações e ferramentas de decisão para clientes profissionais e empresariais. A empresa se concentra em permitir que seus clientes tomem decisões melhores, melhorem resultados e aumentem a produtividade aproveitando a tecnologia avançada e os dados. A RELX atende diversos setores, incluindo Risco, Científico, Técnico & Médico, Jurídico e Exposições, oferecendo informações especializadas e ferramentas analíticas que facilitam a tomada de decisões críticas. A empresa está comprometida com a responsabilidade corporativa e em oferecer benefícios à sociedade por meio de seus produtos, contribuindo para o avanço científico, justiça legal e transações de mercado eficazes.

Descrição

• Account Managers – Research (AMs) are responsible for retaining and growing Elsevier's journals and books business across a defined portfolio of academic and research institutions through renewals, upsell/cross-sell, and new sales. • AMs are responsible for managing customer relationships and leveraging internal and external resources to drive growth. • Pre-sale: Responsible for developing account plans to support revenue goals, including identifying key stakeholders, understanding the budget process, and conducting SWOT analysis, account risk assessment, and opportunity planning. • Sales: Conducts needs analysis, qualifies leads, and progresses new business through the sales stages to close. • Post-sales: Ensures a timely, process-driven handoff to CSM. • Works closely with CSM to leverage customer insights and drive additional sales activities. • Renewals: Manages and closes renewals on time and on budget, maximizing cross-sell and upsell opportunities through early planning, risk assessment, and effective use of resources to minimize risk.

🎯 Requisitos

• Bachelors degree or equivalent experience required; advanced degree preferred • 3+ years of sales or account management experience, including account planning, account growth, and cross-sell/upsell. • Experience selling content, technology, or similar offerings preferred • Experience working with academic, research, or institutional customers preferred • Able to operate at operational, tactical, and strategic levels. • Self-motivated and driven. • Ability to manage competing priorities from various stakeholders. • Demonstrated ability to build strong relationships with multiple internal and external stakeholders, including senior-level decision makers. • Proven communication (verbal and written) and presentation skills. • Experience working in a global, highly matrixed organization.

🏖️ Benefícios

• Health benefits: medical, dental, and vision coverage • Retirement benefits: 401(k) with match and Employee Share Purchase Plan • Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs • Insurance: short- and long-term disability, life, accidental death, critical illness, and hospital indemnity • Family benefits: parental leave, adoption, and surrogacy support • Savings accounts: HSA, FSA, dependent care, and commuter benefits • Paid time off, plus volunteer and Employee Resource Group participation days