Premium Creator Account Manager

🕒 Julho 1

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Playbook

11 - 50 funcionários

Fundada em 2017

🏥 Saúde

💼 Consultoria

🍽️ Alimentos e Bebidas

💰 $7.000.000 Series A - Playbook em 2023-03

Healthcare • Consulting • Food & Beverage

Playbook é uma plataforma de software que permite que criadores de fitness, treinadores e profissionais de bem-estar construam, marquem e monetizem seus próprios aplicativos por assinatura e programas de compra única. Ela oferece modelos de conteúdo prontos (aulas, clipes, Tabata, corrida, transmissões ao vivo), ferramentas de comunidade e mensagens, rastreamento de progresso e CRM, análises e suporte para lançamento, para que os criadores possam escalar suas receitas recorrentes com uma configuração mínima e sem custo inicial. A Playbook enfatiza a propriedade do criador, economia transparente (divisão de receitas 80/20), proteção de conteúdo e ferramentas para crescer e reter clientes.

Descrição

• Be the right hand to our Head of Creator Management - you will be trained by them, work with them to optimize workflows and build relationships with their portfolio of creators. • Long term - manage a focused portfolio of legacy, high-touch creators who require a personalized, relationship-first approach • Serve as the primary point of contact for these creators — handle inbound, proactively reach out, and anticipate their needs • Shadow and be trained directly by the current relationship owner; absorb every nuance of these accounts • Coordinate with internal teams (product, marketing, ops) on behalf of these creators • Maintain detailed records of relationship history, preferences, and ongoing commitments • Flag risks, blockers, or opportunities early — nothing should fall through the cracks

🎯 Requisitos

• Previous experience in account management, creator management, talent management, or a similar client-facing role • Someone who is deeply immersed in the creator space and confident in creator monetization strategies • Obsessively organized and reliable — you follow up, follow through, and don't let things slip • A relationship-builder at heart — you enjoy getting to know people deeply and being genuinely useful to them • Comfortable with ambiguity and able to operate independently once trained - you are a driver • Someone who finds satisfaction in execution and relationship management

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