Product Owner

🕒 Agosto 4

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ProviderSoft

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

🏥 Saúde

🍽️ Alimentos e Bebidas

Consulting • Healthcare • Food & Beverage

A ProviderSoft é uma fornecedora especializada de software para programas de primeira infância, focando em aprimorar a eficiência operacional e a conformidade. Seu software oferece ferramentas abrangentes para gestão de casos e dados, faturamento, cobrança e documentação, direcionadas a fornecedores em intervenção precoce, serviços comportamentais e programas baseados em escolas. Os clientes se beneficiam de funcionalidades como acesso seguro a dados em tempo real, arquivamento eletrônico e espaços de trabalho flexíveis que permitem a gestão de casos de qualquer lugar. A ProviderSoft é conhecida por seu suporte ao cliente excepcional e sua capacidade de ajudar as organizações a melhorar a produtividade, conformidade e retornos financeiros. Atende a diversos tipos de práticas privadas e instituições educacionais.

Descrição

• Run a structured client feedback program through interviews, Client Services and Sales intake, and theme synthesis • Translate agency, operational, and internal stakeholder needs into detailed requirements • Ensure workflows reflect production use across billing, case management, and regulatory reporting • Identify edge cases, configuration impacts, dependencies, and data implications • Surface underutilized features and pain points using usage data and client conversations • Produce AI-elaborated functional specifications that provide direct input to development • Build and refine AI-assisted specification workflows and contribute to the AI-Directed Development Lifecycle • Translate client problems into user stories, acceptance criteria, and interactive mockups • Maintain and evolve UI and UX standards while modernizing legacy functionality into Vue • Own and maintain the ProviderSoft product backlog • Triage incoming cases and prioritize work based on client value, delivery cost, and operational stability • Balance technical debt and maintenance work with new capability development • Improve triage efficiency and maintain backlog readiness for predictable sprint planning • Serve as the primary day-to-day product contact for the delivery team and remove blockers • Facilitate test-plan creation and perform user acceptance testing • Ensure release notes, documentation inputs, and internal enablement materials are complete • Partner with Client Services on change communications • Monitor post-release adoption and feedback and coordinate follow-up work • Contribute requirements and documentation for legacy modernization and long-term UI, architecture, and ecosystem goals

🎯 Requisitos

• 3 to 5+ years of experience as a Product Owner, Product Manager, or similar delivery-focused product role in B2B SaaS • Experience producing structured specifications developers can build from without extensive clarification • Working AI fluency, including daily use of Claude, Copilot, or similar tools and specific AI workflows • Experience running customer discovery, interviews, feedback synthesis, and translating qualitative input into prioritized work • Strong written and verbal communication skills • Ability to clarify ambiguity and independently produce specifications, user stories, release notes, and stakeholder updates • Comfort with mockup and prototyping tools such as Figma or Balsamiq • Strong experience defining requirements for complex, workflow-driven, or legacy-rich platforms • Preferred: experience leading or championing AI-Directed development practices • Preferred: UX and design depth, including design systems thinking, user research methods, and accessibility awareness • Preferred: product analytics fluency, including feature adoption, usage telemetry, and funnel analysis • Preferred: healthcare, EdTech, or regulated-industry SaaS experience • Preferred: experience with legacy modernization efforts spanning old and new architecture • Preferred: hosted enterprise operational software experience serving diverse customer operating models

🏖️ Benefícios

• Work from home • Virtual network and remote collaboration via Teams and online project management tools • Office space available in Warminster, PA when the need or desire arises to work face-to-face • Aggressive career advancement opportunities • Equal Opportunity Employer