Account Manager

🕒 Outubro 7

🐊 Florida – Remoto

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💵 $73.000 - $93.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Public Partnerships | PPL

Public Partnerships | PPL

1001 - 5000 funcionários

⚕️ Seguro de Saúde

🤝 B2B

Healthcare Insurance • B2B

A Public Partnerships | PPL é uma fornecedora de serviços de gestão financeira e administrativa que possibilitam o cuidado de longo prazo autoproposto pelo Medicaid. A empresa ajuda os participantes elegíveis do Medicaid a contratar e gerenciar cuidadores (incluindo familiares ou amigos), lida com a folha de pagamento, pagamentos, documentos fiscais e de conformidade, e oferece ferramentas online e suporte para participantes, cuidadores e administradores de programas. A PPL faz parceria com agências estaduais do Medicaid e organizações de cuidados gerenciados para administrar programas de cuidado autoproposto em vários estados, com o objetivo de simplificar a administração do programa e manter as pessoas em suas casas.

Descrição

• Serve as the primary and backup contact for client engagements • Maintain client relationships and participate in key stakeholder meetings • Present written and verbal status reports to clients • Review and update critical client documents regularly • Serve as a subject matter expert on PPL’s products • Set client expectations regarding PPL’s product application model during implementation • Consult internally with other projects or practice areas • Coordinate project requirements and client expectations among functional groups and clients • Create and manage internal project work plans • Ensure work meets PPL and contractual standards • Develop solutions to mitigate or avoid risks • Coordinate proposal development research, financial analysis, writing, and production • Identify and act on upselling opportunities with current clients • Meet with prospective clients • Record business development activities • Lead sales presentations and system demonstrations • Oversee contracted and internal training sessions • Manage, mentor, advise, and guide multiple staff members • Monitor staff performance and address deficiencies • Develop future client partnership leaders • Make final decisions on staff hiring

🎯 Requisitos

• Must reside in Florida to be eligible for this position • Excellent client relationship management skills • Demonstrated project management and supervisory skills • Ability to follow, critically evaluate and improve current processes • Excellent oral and written communication skills • Strong analytical, organizational and presentation skills • Excellent PC skills in Microsoft Office products • Ability to analyze data and draw appropriate conclusions • Demonstrated effective public speaking skills • Detailed and process improvement oriented • Ability to take initiative and move daily work forward • Ability to see the big picture while working at the detailed level to move projects forward within specific timeline and budget • Strong interpersonal communication, analysis, critical thinking, organization, attention to detail, and multitasking skills • Bachelor's degree or 9 years’ experience required • Substantial professional experience may be considered in lieu of a formal degree • 7-9 years prior supervisory experience required • Demonstrated financial and business management experience required • Knowledge of Medicaid programs and experience with state government required • Finance and accounting systems experience preferred • Experience in long term care and disability services is a plus • PMP a plus

🏖️ Benefícios

• Remote work arrangement • Occasional travel within the state of Florida

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