Technical Consultant – Mid-Market

🕒 Julho 7

🏄 California, New York – Remoto

🏄 California – Remote 🗽 New York – Remote

💵 $151.000 - $231.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💼 Consultor

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Ramp

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2019

💼 Consultoria

📦 Logística

📣 Marketing

💰 $15.000.000 Series C em 2012-09

Consulting • Logistics • Marketing

Ramp é uma empresa que oferece uma plataforma tudo-em-um projetada para otimizar as operações financeiras das empresas. Ela fornece cartões corporativos fáceis de usar, gerenciamento de despesas, automação de contas a pagar e soluções de aquisição que reduzem os processos manuais e se integram perfeitamente aos sistemas de contabilidade existentes. Com foco em economizar tempo e dinheiro, a Ramp utiliza automação e controles inteligentes de gastos para simplificar despesas, reservas de viagens e contabilidade à prova de auditoria. Suportando múltiplas moedas e oferecendo extensas integrações, a Ramp atende startups, pequenas empresas, empresas de médio porte e grandes corporações que buscam consolidar seu conjunto financeiro e melhorar a eficiência de suas operações financeiras.

Descrição

• Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design • Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations • Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success • Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options • Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API • Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs • Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly • Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base • Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams

🎯 Requisitos

• Bachelor's degree in computer science, engineering, finance, business, or a related field • 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment • Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows. SAP S/4HANA or Sage Intacct expertise highly preferred. • Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders • Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities • Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering • Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership • Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion

🏖️ Benefícios

• Flexible PTO • Unlimited AI token usage • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Group medical, dental, and vision coverage through Sun Life • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Employee Assistance Program and virtual care through Lumino Health • Private medical insurance through Freedom Elite • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option

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