Manager, Global Billing Operations

🕒 Maio 13

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $92.000 - $137.500 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

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Recorded Future

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2010

🔒 Cibersegurança

🤖 Inteligência Artificial

🏢 Corporativo

💰 $25.000.000 Series E em 2017-10

Cybersecurity • Artificial Intelligence • Enterprise

A Recorded Future é uma fornecedora líder de soluções de inteligência de ameaças, ajudando organizações a visualizar e priorizar ameaças potenciais em tempo real para que possam agir e prevenir ataques. Confiada por governos e grandes empresas, a Recorded Future oferece inteligência de ameaças abrangente e isenta, utilizada para proteger infraestruturas críticas em todo o mundo. Com seu Intelligence Graph e plataforma em nuvem, a empresa entrega insights oportunos e acionáveis ao analisar e estruturar dados de ameaças provenientes de toda a internet. Seus serviços são essenciais para mitigar riscos como ataques de ransomware, riscos digitais e vulnerabilidades na cadeia de suprimentos. Com uma forte reputação reconhecida por analistas do setor, a empresa está na vanguarda das soluções de defesa modernas ao integrar IA aos fluxos de trabalho de segurança.

Descrição

• Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies • Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery • Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact • Serve as the primary escalation point for complex billing issues, disputes, and exceptions • Lead collections processes, including AR aging, follow-ups, and dispute resolution • Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness • Ensure timely and accurate cash application and reconciliation • Own and continuously improve billing and AR processes to driving scalability and efficiency • Identify and implement automation opportunities across systems and workflows • Standardize processes across regions, entities, and customer segments • Partner with Deal Desk and RevOps to a seamless transition from deal structure to billing execution • Partner with Sales and customer stakeholders to resolve payment delays and escalations • Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards • Ensure billing and AR processes are SOX-compliant and audit-ready • Own execution and documentation of key billing and AR controls • Support external audits, including documentation, walkthroughs, and issue resolution • Maintain compliance with global tax, invoicing, and regulatory requirements • Lead, mentor, and develop a high-performing Global Billing Operations team • Establish clear goals, priorities, and performance expectations • Drive a culture of accountability, continuous improvement, and customer focus

🎯 Requisitos

• 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology • 3+ years of people management experience • Strong Order to Cash experience • Strong experience with NetSuite and Salesforce • Deep understanding of billing processes, invoicing structures, and collections workflows • Experience operating in a high-growth, complex deal environment • Experience with automation, AI, or process improvement initiatives • Strong analytical, problem-solving, and communication skills

🏖️ Benefícios

• Medical, dental, and vision insurance • Life insurance • 401K plan • Incentive compensation • Equity opportunities