Domestic Customer Service Rep II

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Recruiting.com

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🎯 Recrutamento

☁️ SaaS

🤝 B2B

💰 Private Equity Round em 2006-06

Recruitment • SaaS • B2B

A Recruiting. com é uma plataforma de recrutamento que coleta informações pessoais e não pessoais de candidatos a emprego para uso por recrutadores e gestores de contratação. Os usuários podem enviar seus currículos ou preencher um formulário curto para serem considerados para oportunidades de trabalho atuais e futuras. O site enfatiza a privacidade do usuário e permite que cada pessoa gerencie seus dados pessoais, incluindo modificar, alterar e excluir suas informações. A Recruiting. com armazena os dados dos usuários com segurança até que seja solicitada a exclusão, oferecendo uma solução de recrutamento abrangente tanto para candidatos quanto para empregadores.

Descrição

• Contact with customers by email and phone. • Create jobs in system for pick up´s and domestic movements • Provide support to quotes • Verify information about restrictions in acceptance of products for transport. • Verify and provide documents required for the domestic transport and include in World Courier systems any digitalized document that is necessary • Monitor system and receive information from drivers or agents about pickup and delivery hours to update system, also provide any feedback or information that is required by them for a shipment movement. • Contact customer and schedule pick-up´s and deliveries • Insert all information, charges and details in system and HWB for invoicing process. • Tracking with operations departments. • Monitor system for any communication included and that requires a feedback/action. • Verify the best route/option before send a shipment to destination. • Follow World Courier procedures, working instructions and process. • Provide to customers temperature reading according with relevant procedure. • Answering doubts of Finance department regarding to invoicing processes.

🎯 Requisitos

• Fully graduated or studying college in the Business, Logistics or International Relationship area. • At least 1 year in customer service (transport companies) experience. • Intermediate English Level • Basic Office and Windows • National transport documents regulation • Teamwork skills • Organized • Customer oriented • Multi-tasking • Initiative skills • Communication

🏖️ Benefícios

• Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.