Account Solution Architect

🕒 Setembro 4

🌽 Illinois – Remoto

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💵 $166.070 - $265.540 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

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👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Red Hat

Red Hat

10.000+ funcionários

Fundada em 1993

🏢 Corporativo

💰 Corporate Round em 1999-03

Enterprise • Cloud

Red Hat é a líder mundial em soluções open source empresariais, incluindo plataformas de Linux, nuvem, contêineres e Kubernetes. Com um portfólio robusto de serviços de infraestrutura de nuvem híbrida e de aplicações, a Red Hat ajuda empresas a implantar serviços de TI em infraestruturas diversificadas com rapidez e ótimo custo-benefício. Confiada por mais de 90% das empresas da Fortune 500 nos EUA, a Red Hat oferece produtos como Red Hat Enterprise Linux, OpenShift e Ansible Automation Platform, impulsionando avanços em áreas como IA, edge computing e automação de TI. A empresa aproveita as comunidades open source para acelerar a inovação e garantir soluções de software preparadas para o ambiente corporativo — estáveis, seguras e confiáveis em qualquer plataforma.

Descrição

• Orchestrate Red Hat’s overall technical approach for and with customers across the customer lifecycle • Become the technical leader and trusted advisor at assigned customer accounts • Advise the Sales team on technical aspects of the sales process • Understand customer requirements and technical needs, identifying and mitigating technical sales blockers • Develop proposals and respond to RFPs with technical expertise and solution recommendations • Design solutions aligned with customer business objectives • Lead technical sales conversations and demonstrate how Red Hat’s portfolio addresses customer requirements • Create, manage and execute Customer Success Plans with Sales, Customer Success, Adoption and Consulting teams • Influence Account Plans to increase pipeline and close opportunities • Partner with Account Executives to execute account strategy and coordinate the extended sales team • Own the technical win for each sales opportunity • Partner with Sales, Engineering, Product Management and Support on customer engagements • Provide ongoing technical support and guidance to customers • Conduct regular customer check-ins to assess satisfaction and identify expansion or upselling opportunities • Liaise between customers and Red Hat internal teams, conveying feedback, requirements and technical needs • Recommend product enhancements based on customer feedback

🎯 Requisitos

• Strong technical background with experience in solution architecture, consultative selling and complete sales process management (pre and post sales) • Foundational level knowledge of Red Hat’s portfolio of products • Advanced level knowledge of Red Hat Enterprise Linux, Ansible, OpenShift, Cloud and DevOps • Excellent communication and executive presentation skills • Ability to convey and demonstrate complex technical concepts to technical and non-technical audiences • Proven experience in customer success and technical account planning, account management or related roles • Strong cross-functional collaboration and relationship-building skills • Strong discovery, problem-solving and analytical skills • Ability to adapt and work flexibly in a fast-paced, dynamic environment • Strong project management skills • Understanding of sales engagement business impacts and ability to gain expert knowledge of the customer’s business • Willingness to travel as needed to meet business and customer needs

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage • Flexible Spending Account - healthcare and dependent care • Health Savings Account - high deductible medical plan • Retirement 401(k) with employer match • Paid time off and holidays • Paid parental leave plans for all new parents • Leave benefits including disability, paid family medical leave, and paid military leave • Employee stock purchase plan • Family planning reimbursement • Tuition reimbursement • Transportation expense account • Employee assistance program • Bonus, commission, and/or equity eligibility may apply

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