Account Manager

Vaga não está no LinkedIn

🕒 Maio 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Red Oak ISD

Red Oak ISD

501 - 1000 funcionários

📋 Conformidade

💳 Fintech

Compliance • Fintech • Software

A Red Oak ISD é uma provedora líder em software de conformidade inteligente, especializada em soluções baseadas em IA personalizadas para a indústria de serviços financeiros. A empresa oferece um conjunto abrangente de ferramentas de conformidade que facilitam a revisão de publicidade, gestão de registros e conformidade com mídias sociais, permitindo que as empresas gerenciem eficientemente suas obrigações regulatórias. A Red Oak ISD está dedicada a fornecer serviços de consultoria de alta qualidade e suporte ao cliente excepcional, garantindo que mais de 2. 300 empresas financeiras possam navegar com confiança e facilidade pelos desafios de conformidade.

Descrição

• Manage a portfolio of existing client accounts, ensuring high levels of satisfaction, retention, and engagement. • Identify and activate upsell and cross-sell opportunities by aligning client needs with Red Oak's expanding product suite. • Serve as the primary point of contact for client communications, issue resolution, and strategic planning. • Collaborate with Sales, Product, and Client Success teams to ensure seamless onboarding, adoption, and ongoing value delivery. • Take the lead on expansions and amendments, ensuring accuracy, compliance, and timely execution. • Monitor account health metrics, usage trends, and client feedback to proactively address risks and uncover growth opportunities. • Maintain a deep understanding of Red Oak's platform capabilities and how they can be applied to solve client-specific challenges. • Stay informed on industry trends, regulatory changes, and client business developments to provide relevant, forward-looking guidance. • Represent Red Oak at client meetings, industry events, and conferences to strengthen relationships and promote our brand.

🎯 Requisitos

• 7+ years of account management, account executive or client-facing roles within a SaaS or financial services technology environment. • Proven track record in both investment wholesaling and enterprise software sales. • Proven ability to meet or exceed sales targets, drive the sales process from plan to close, and position complex solutions effectively. • Strong verbal and written communication skills, with the ability to present, negotiate, and influence stakeholders at all levels. • Demonstrated success working cross-functionally with Sales, Product, and Client Success teams to deliver coordinated client outcomes. • Familiarity with financial services workflows, compliance requirements, and SaaS business models. • Proactive, self-motivated, and highly accountable, with a strong desire to thrive in a high-growth, client-centric environment. • AI tools are a standard part of account management workflows — drafting client communications, summarizing meetings and tracking upsell opportunities.

🏖️ Benefícios

• Limited travel is required.

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