Renewals Manager

🕒 Maio 4

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Redwood Software

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1993

☁️ SaaS

🏢 Corporativo

🤝 B2B

SaaS • Enterprise • B2B

A Redwood Software é uma empresa de software empresarial nativa da nuvem que fornece plataformas de automação de carga de trabalho e orquestração de serviços (RunMyJobs) para automatizar e orquestrar processos de negócios em sistemas SAP, ERP, na nuvem e locais. Suas ofertas de SaaS incluem agendamento de tarefas, transferência de arquivos gerenciada, automação financeira/de fechamento de balanço, DevOps e orquestração de dados, com ferramentas de baixo código, integrações profundas com SAP e segurança e suporte em nível empresarial.

Descrição

• Manage the entire contract renewal lifecycle, from initial contact with the customer to contract signing. • Collaborate with your partners in the Sales Organization to ensure customer satisfaction and identify potential expansion opportunities. • Proactively engage with customers to understand their needs, identify potential risks to renewals, and build strong relationships. • Negotiate contract terms and pricing with customers, ensuring on-time renewals. • Work closely with Sales to hand off leads for upsell and cross-sell opportunities. • Maintain accurate records of renewal activities and track key metrics, such as renewal rate, churn rate, and renewal revenue. • Forecast renewal revenue and provide regular updates to management. • Develop and execute renewal strategies to achieve or exceed renewal targets. • Continuously improve the renewal process and contribute to best practices. • Stay up-to-date on Redwood Software's products and services, as well as industry trends.

🎯 Requisitos

• 3+ years' experience in renewals management, account management, or a related field, preferably in the software industry. • Proven track record of achieving or exceeding renewal targets. • Strong negotiation and communication skills, both written and verbal. • Excellent relationship-building skills and ability to establish rapport with customers. • Ability to understand customer needs and identify opportunities for growth. • Strong analytical and problem-solving skills. • Experience with CRM systems (e.g., Salesforce) and other sales tools. • Ability to work independently and as part of a team. • Highly organized and detail oriented.

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development