Senior Solutions Consultant, Platform Modernization Adoption

🕒 Maio 22

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RELX

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏢 Corporativo

🔬 Ciência

Enterprise • Science • Legal

A RELX é uma fornecedora global de análises baseadas em informações e ferramentas de decisão para clientes profissionais e empresariais. A empresa se concentra em permitir que seus clientes tomem decisões melhores, melhorem resultados e aumentem a produtividade aproveitando a tecnologia avançada e os dados. A RELX atende diversos setores, incluindo Risco, Científico, Técnico & Médico, Jurídico e Exposições, oferecendo informações especializadas e ferramentas analíticas que facilitam a tomada de decisões críticas. A empresa está comprometida com a responsabilidade corporativa e em oferecer benefícios à sociedade por meio de seus produtos, contribuindo para o avanço científico, justiça legal e transações de mercado eficazes.

Descrição

• Lead customer migration and platform adoption initiatives from legacy systems to the modernized insurance platform. • Develop and execute customer-specific migration strategies, adoption roadmaps, and change management plans. • Guide customers through complex transition phases while minimizing operational disruption and risk. • Act as a change leader, helping customers understand and adopt new platform capabilities and ways of working. • Partner cross-functionally with Client Engagement, Product, Technology, Implementation, and Customer Success teams to ensure alignment and execution. • Lead strategic discussions on APIs, data modernization, AI-enabled workflows, and integration architecture. • Identify, manage, and proactively mitigate adoption and migration risks across customer programs. • Capture customer feedback and feed insights into product, implementation, and adoption frameworks to improve scalability.

🎯 Requisitos

• Extensive experience in solution consulting, implementation consulting, customer success, or enterprise transformation roles within complex, multi-stakeholder environments. • Proven track record of leading customers through large-scale platform migrations, ideally transitioning from legacy systems to modern cloud or data-driven platforms. • Strong insurance industry expertise, particularly around carrier operations, workflows, and enterprise modernization initiatives. • Demonstrated ability to lead customer adoption and change management efforts, ensuring successful behavioral and operational transition to new platforms. • Ability to clearly articulate the value of platform modernization, translating technical capabilities into tangible business outcomes and ROI. • Strong understanding of API-driven architectures, cloud-based platforms, data integration, and modern enterprise technology ecosystems. • Executive-level communication and stakeholder influence skills, with experience aligning senior customer and internal stakeholders across complex programs. • Proven ability to operate cross-functionally across Product, Technology, Implementation, and Customer Success teams, driving alignment and execution without direct authority.

🏖️ Benefícios

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities • Annual incentive bonus