Benefits Operations Specialist

🕒 Junho 4

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $35.250 - $89.250 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Remote

Remote

501 - 1000 funcionários

👥 RH Tech

☁️ SaaS

🏢 Corporativo

HR Tech • SaaS • Enterprise

Remote é uma plataforma global de RH que simplifica o processo de contratar, integrar (onboarding), gerenciar e pagar funcionários e contratados no mundo todo. Ela oferece soluções abrangentes para recrutamento, gestão de folha de pagamento, gestão de contratados e compliance. A plataforma apoia as empresas na execução de tarefas de RH de forma fluida e eficiente, garantindo pagamentos rápidos e em conformidade, oferecendo serviços de Employer of Record (EOR) e viabilizando benefícios e ofertas de equity para funcionários. Além disso, a Remote se integra a diversos sistemas de RH (HRIS/HRMS), permitindo uma solução flexível, escalável e confiável para empresas que buscam expandir globalmente.

Descrição

• Provide delightful support to Employees and Clients re: Benefits in multiple areas • Benefits plans key attributes, including pricing, coverage and claims • Benefits plans enrolment and unenrollment • Benefits invoicing / billing • Benefits Remote platform • Benefits vendors’ platforms • Process and solve tickets and escalations in Zendesk/e-mail • Execute with care and precision data related tasks (preparation, entry, download etc.) • Help define/detail and execute on Standard Operating Procedures • Work closely and effectively within the Benefits team and with other Remote departments to analyse customers’ needs and deliver delightful solutions and experiences • Be able to provide analytical, administrative and technical support in maintaining the benefits programs to ensure smooth administration of plans and policies. • Maintain the operations process documents and be able to find automation possibilities to streamline process • Constantly research and systematically distill written knowledge in Notion • Be able to go from “scout to scale” and actually start things up and get things done • Be an internal and external champion of Remote's values and Benefits team's goals

🎯 Requisitos

• Experience in HR Operations Employee Benefits ideally in the context of delivering US PEO services • Obsessed to provide an excellent customer service experience • Strong organizational and time management skills • Strong verbal, written, and interpersonal skills to interact internally and externally at all levels • Ability to work in a fast-paced environment and multi-task effectively across various tech tools • You are a manager of one • Writes and speaks fluent English • It's not required to have experience working remotely, but considered a plus

🏖️ Benefícios

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces

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