Senior Service Systems, Infrastructure, and Analytics Manager

🕒 Outubro 7

🏈 Alabama, Alaska, +45 estados a mais – Remoto

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $134.000 - $192.000 / ano

⏰ Tempo Integral

🟠 Sênior

📉 Analista de Dados

👻 Score fantasma 0%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Repligen Corporation

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏭 Manufatura

🏥 Saúde

💼 Consultoria

💰 $600.000.000 Post-IPO Debt - Repligen em 2023-12

Manufacturing • Healthcare • Consulting

<Repligen Corporation> A Repligen Corporation é uma empresa de ciências da vida focada na liderança em tecnologia de bioprocessamento, fornecendo hardware, consumíveis e software escaláveis para o desenvolvimento e fabricação de medicamentos biológicos e terapias avançadas. Seu portfólio inclui sistemas de intensificação upstream (XCell ATF, KrosFlo TFDF), dispositivos de filtração de fluxo tangencial (KrosFlo, TangenX), sistemas e resinas de cromatografia (KRM, OPUS, resinas de afinidade e troca iônica), soluções de gestão e mistura de fluidos descartáveis (produtos ProConnex, MixOne, FlexBiosys), dispositivos de diálise e software de análise de processo e controle em tempo real (PATsmart, SoloVPE, FlowVPX). A Repligen apoia a produção de anticorpos, proteínas, vetores virais, mRNA, pDNA e outras modalidades emergentes, oferecendo serviços, configuradores e soluções prontas para cGMP para fabricantes biofarmacêuticos.

Descrição

• Partner with service leadership to define, document, and improve global service business processes, standards, and best practices • Translate business needs and user experiences into system requirements and scalable technical solutions • Lead the design, configuration, implementation, maintenance, and optimization of global service systems and infrastructure • Design, manage, and enhance integrations between Salesforce, SAP, internal service applications, reporting platforms, and other business systems • Develop and execute a service master data strategy • Build and improve dashboards, reports, and KPI frameworks for data-driven decision-making • Develop reporting and visualization solutions using Power BI, Tableau, and related tools • Create and manage data flows, queries, automations, and reporting structures • Partner with Service, IT, Commercial Operations, Finance, Quality, and Field Service teams • Provide technical guidance and business context to IT and development teams • Drive adoption of global processes, systems, and reporting methodologies • Develop training materials, user documentation, and support programs • Evaluate emerging technologies and analytics capabilities • Lead strategic initiatives from concept through implementation • Contribute to team development, process maturity, and long-term organizational success

🎯 Requisitos

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field • 7+ years of experience in business systems, analytics, systems architecture, service operations technology, or related disciplines • Experience supporting field service, technical service, customer support, or equipment-based service organizations • Strong experience with Salesforce, SAP, Power BI, Tableau, and related business systems • Experience designing system integrations, APIs, data flows, reporting frameworks, and business process automation • Experience developing dashboards, KPIs, and analytics solutions • Strong understanding of data architecture, master data management, data governance, and data quality • Working knowledge of SQL, Python, Power Query, DAX, Power Automate, C#, HTML, or similar scripting and automation tools • Ability to translate business requirements into scalable technical solutions and measurable business outcomes • Experience leading cross-functional initiatives and influencing stakeholders across Service, IT, Commercial Operations, Finance, and Quality • Strong analytical, problem-solving, communication, and collaboration skills • Customer-focused mindset and commitment to continuous improvement

🏖️ Benefícios

• Variable cash programs (bonus or commission) • Equity may be included for eligible roles • Paid time off • Health, dental, and vision benefits • Retirement benefits • Flexible spending accounts