Account Manager

🕒 Outubro 12

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Republic Services

Republic Services

10.000+ funcionários

Fundada em 1998

💼 Consultoria

📦 Logística

Consulting • Logistics • Environmental Solutions

A Republic Services é um provedor líder em soluções ambientais abrangentes, especializado em reciclagem, gestão de resíduos e serviços de sustentabilidade. A empresa se associa a clientes residenciais e comerciais para criar comunidades mais limpas, seguras e saudáveis, impulsionando a sustentabilidade ambiental através de práticas e tecnologias inovadoras. Seus serviços incluem tratamento de resíduos sólidos e perigosos, aluguel de caçambas e resposta a emergências, todos direcionados a ajudar os clientes a alcançar suas metas de sustentabilidade.

Descrição

• Proactively maintain and retain existing customers for permanent commercial and industrial waste services in an assigned territory • Make outbound and receive inbound calls to retain business with smaller, less complex commercial and industrial customers • Increase customer penetration by selling the full suite of Republic Services products • Develop and maintain knowledge of available services, lines of business, pricing structures, and offers • Perform contractual re-signs to extend customer relationships and increase customer profitability • Respond to cancellation requests according to the established escalation policy • Communicate with or respond to customers in support of company pricing initiatives • Use Salesforce daily to schedule and document calls, meetings, and proposals • Capture customer emails and minimize rate restrictions and customer credits • Meet regularly with the Sales Manager to review customer retention activities, progress versus goals, and key customer relationships • Perform other job-related duties as assigned

🎯 Requisitos

• High school diploma or G.E.D. (Required) • 0–2 years of customer service experience (Required) • Waste or transportation industry experience (Preferred) • Knowledge of available services, lines of business, pricing structures, and offers • Salesforce proficiency • Ability to make outbound and receive inbound customer calls • Ability to perform contractual re-signs and respond to cancellation requests • Ability to capture customer emails, minimize rate restrictions and customer credits • Ability to work with commercial and industrial customers

🏖️ Benefícios

• Comprehensive medical benefits coverage • Dental plans • Vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance • Accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)

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