Associate Account Manager

🕒 2 dias atrás

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Republic Services

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1998

💼 Consultoria

📦 Logística

Consulting • Logistics • Environmental Solutions

A Republic Services é um provedor líder em soluções ambientais abrangentes, especializado em reciclagem, gestão de resíduos e serviços de sustentabilidade. A empresa se associa a clientes residenciais e comerciais para criar comunidades mais limpas, seguras e saudáveis, impulsionando a sustentabilidade ambiental através de práticas e tecnologias inovadoras. Seus serviços incluem tratamento de resíduos sólidos e perigosos, aluguel de caçambas e resposta a emergências, todos direcionados a ajudar os clientes a alcançar suas metas de sustentabilidade.

Descrição

• Maintain and retain existing customers through proactive daily outreach • Develop knowledge of company services, lines of business, pricing structures, and offers • Perform contractual re-signs to extend customer relationships and increase profitability • Respond to cancellation requests according to the escalation policy • Communicate with customers regarding company pricing initiatives • Use Salesforce daily to schedule and document calls, meetings, and proposals • Capture customer emails and minimize rate restrictions and customer credits • Increase customer penetration by selling the full suite of Republic Services products • Meet regularly with the Sales Manager to review retention activities, goals, and key customer relationships • Perform other job-related duties as assigned

🎯 Requisitos

• High school diploma or G.E.D. (Required) • 0–2 years of customer service experience (Required) • Waste or transportation industry experience (Preferred) • Ability to maintain and retain customer relationships • Knowledge of company services, pricing structures, and offers • Ability to perform outbound and inbound customer calls • Salesforce proficiency • Ability to schedule and document calls, meetings, and proposals

🏖️ Benefícios

• Comprehensive medical benefits coverage • Dental plans • Vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance • Accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO) • Opportunities to learn and grow within your role • Investment in tools and technology to perform the job safely and effectively