Senior Technical Trainer – Operational Excellence Champion

🕒 Março 26

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RESA Power

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2003

⚡ Energia

🤝 B2B

Energy • B2B

A RESA Power é um fornecedor nacional de soluções e serviços abrangentes para sistemas elétricos, focada em garantir segurança elétrica, confiabilidade, operabilidade e eficiência. Eles oferecem testes e diagnósticos elétricos, manutenção e reparo, serviços de transformadores (manutenção, remanufatura, testes de óleo), fornecimento e fabricação de painéis de controle e componentes, serviços de campo e emergenciais, aluguel de energia temporária e suporte a energias renováveis (solar, eólica, armazenamento de energia em baterias). Com mais de 50 localidades nos EUA e Canadá, a RESA Power atende concessionárias de energia, data centers, clientes industriais e comerciais, governo, hospitais e outros mercados B2B.

Descrição

• This position is responsible for the operational excellence of our Systems and Service teams in both the US and Canada. • Includes the assessment of technician skills and the creation, preparation, and delivery of Technical Training material for Employees. • Support technicians on questions they have while in the field. • Create SOPs, templates, test sheets and reports as well as preparing technicians for certification exams. • Act as mentors in our apprentice programs. • Represent the organization at trade shows by providing presentations and papers. • Build relationships with technical schools by sitting on boards to develop curriculum and attending activities and recruiting fairs. • Evaluate best practices in the region and determine standardization plan. • Work with counterparts and company SMEs to create field SOPs and standardized templates. • Lead process improvement initiatives. • Deliver engaging training materials through hands on, live and virtual training independently or in collaboration with internal and external SMEs. • Incorporate data and assessments to measure the success of training course(s) and materials and analyze course feedback; use data to make program improvements and adjustments. • Follow and achieve compliance, accreditation, and business goals including NETA Certification requirements and participation. • Act as a liaison to technical schools in the territory and provide guidance for curriculum and participate in activities at the school including recruiting fairs.

🎯 Requisitos

• A Bachelor’s degree in a related field or equivalent experience • At least 8 years of relevant field experience • NETA level 3 or 4 certification required (or equivalent certification recognized by an industry organization such as NFPA, NICET, NCEES, etc) • Experience with the NFPA70E Standard • Proven expertise in common Power Systems topics • Critical thinking, problem solving and desire to learn • Experience presenting to groups • Experience training others • Ability to accommodate and respond to unconventional training requests • Proven experience in building training programs from the ground up • Intermediate skill level with PowerPoint, Word, Microsoft Excel, advanced skill preferred • Strong organizational skills • Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical personnel • Ability to adjust to changes in workflow, prioritize as needed, and meet deadlines • Must demonstrate a team player mindset

🏖️ Benefícios

• Full benefits including medical, dental, vision • Company-paid life insurance • Employee Ownership Plan • Matching 401k • Paid time off • Paid Holidays (10 a year) • Milestone bonus