Claims Team Lead – Trucking

Vaga não está no LinkedIn

🕒 Junho 26

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

👻 Score fantasma 56%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Reserv Claims

Reserv Claims

1 - 10 funcionários

🛡️ Seguros

☁️ SaaS

🤖 Inteligência Artificial

Insurance • SaaS • Artificial Intelligence

A Reserv Claims é uma fornecedora B2B de SaaS e administradora de terceiros (TPA) especializada em sinistros de seguros de bens e responsabilidade civil (P&C). A empresa combina um motor de automação de sinistros impulsionado por IA, uma rede de reguladores treinados, fluxos de trabalho configuráveis e análises/APIs para ajudar seguradoras, MGA's e subscritores a processar sinistros de forma mais eficiente e oferecer melhores resultados. A Reserv enfatiza uma stack de tecnologia moderna, relatórios orientados por dados, serviço personalizado ('white-glove') e operações globais na América do Norte, Reino Unido e União Europeia.

Descrição

• Serve as backup/leader when the Manager is out of office • Responsible for having direct reports • Responsible for initial onboarding tasks/ access and new hire cultural immersion • SME for first-line questions, escalations, roundtable discussions • Increased reserve and payment authority with the ability to assist with moderate reviews • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset

🎯 Requisitos

• 5+ years of insurance claims experience in multiple lines of business, preference for an transportation (trucking) with some bodily injury experience • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license • 3+ years of leadership experience with a preference for experience managing in a remote environment • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes • Demonstrated commitment to quality, accuracy, and attention to detail • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information.

🏖️ Benefícios

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! • Generous family leave policy • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

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