Aud Fitting Support Advisor

🕒 Julho 29

❄️ Minnesota – Remoto

❄️ Minnesota – Remote

💵 $90.000 - $97.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👻 Score fantasma 15%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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ReSound

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏭 Manufatura

🏥 Saúde

🧬 Biotecnologia

Manufacturing • Healthcare • Biotechnology

Descrição da empresa para o ChatGPT ainda não fornecida, portanto não há tradução disponível no momento.

Descrição

• Provide audiological and technical support to customers through hearing aid fitting assistance, product information, and troubleshooting • Support current and discontinued product lines across multiple software platforms and varied programming interfaces • Solve software and hardware issues • Collaborate with Customer Service, Quality Engineering, Product Management, Research and Development, Software Engineering, and Sales • Report and escalate software and product discrepancies and assist with resolution • Conduct internal product and software training with local training teams and Product Management • Optimize sales efforts as part of the Sales/Training/Customer Service/Technical Support team • Document customer interactions in company-designated systems • Provide audiologic support and training for internal and external customers • Maintain current knowledge through continuing education and product-related training • Complete short-term technical projects • Follow company policies, performance expectations, safety practices, and confidentiality requirements • Establish positive work relationships and pursue technical and professional development

🎯 Requisitos

• Masters or Doctoral degree in Audiology • State licensure, CCC-A, or equivalent • 2+ years of experience in clinical Audiology and Hearing Instrument Dispensing • Experience with GN products preferred • Hearing aid manufacturing and/or industry experience preferred • Excellent verbal, written communication and interpersonal skills • Strong fitting and dispensing skills • Excellent organizational skills with careful attention to detail and timely follow-through • Demonstrated troubleshooting ability and creative thinking strategies • Ability to cover and shift between a multitude of tasks • Strong Microsoft Office Suite and computer skills • Up to 10% travel • Availability to work 10:00 am–7:00 pm Central time • Full-time, eight hours a day, five days a week

🏖️ Benefícios

• Generous PTO and paid holidays • 401k with company match • Paid parental leave and transition back to work benefits • Company HSA contributions • Discounted GN Group products • Annual bonuses • Health insurance