Professional Services Director

🕒 Setembro 1

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Rimini Street

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2005

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

Rimini Street é líder global em suporte e serviços para software empresarial, fornecendo soluções de suporte de ponta a ponta para sistemas de missão crítica. A empresa é especializada em reduzir custos de suporte, preencher lacunas de competências tecnológicas e oferecer orientação estratégica de roadmap para prolongar a vida útil dos investimentos em ERP e impulsionar o crescimento dos negócios. Com ofertas que incluem serviços gerenciados e profissionais, soluções de segurança, interoperabilidade e serviços de conformidade, a Rimini Street dá suporte a softwares empresariais amplamente utilizados, como Oracle, SAP, Salesforce, Microsoft e outros. Ao aproveitar sua ampla equipe interna de engenharia, a Rimini Street oferece aos clientes um suporte incomparável, garantindo altos níveis de satisfação e redução de custos.

Descrição

• Build and maintain a qualified book of Rimini Consult / Professional Services business with regional and account sales leaders • Identify whitespace in existing and prospective accounts by connecting business priorities to Professional Services capabilities • Own qualification, strategy, next actions, pipeline hygiene, and forecast representation for assigned opportunities • Develop strategic account growth plans and coordinate extended pursuit teams • Lead outcome-led discovery, road-mapping, and executive conversations • Build trusted relationships with client executives and key stakeholders • Create business cases covering savings, risk reduction, operational improvement, and strategic value • Position Rimini Consult for executive, business, and technical audiences • Define solution approaches, scope, workplans, assumptions, dependencies, outcomes, and estimates with architects, subject matter experts, and delivery leadership • Lead executive presentations, proposals, statements of work, budgetary estimates, and commercial materials • Coordinate internal reviews and approvals across Sales, Delivery, Finance, Legal, and other stakeholders • Lead pursuit strategy, stakeholder alignment, value messaging, and opportunity progression • Enable account teams to recognize Professional Services demand signals • Develop reusable sales assets and share repeatable practices across regions • Ensure disciplined handoffs from sales to delivery • Provide executive oversight on strategic engagements and support value realization, client satisfaction, escalation, and follow-on opportunities • Represent market needs, competitive dynamics, and client feedback • Recommend improved offerings, messaging, and go-to-market plays

🎯 Requisitos

• 12+ years of experience in enterprise software consulting, Professional Services, technology advisory, or complex solution sales • Demonstrated success creating and closing consulting or Professional Services opportunities in a matrixed sales environment • Experience leading consultative discovery, road-mapping, solution shaping, scoping, estimating, proposal development, and executive presentations • Working knowledge of enterprise application ecosystems such as Oracle, SAP, Salesforce, databases, cloud platforms, security, integrations, data, and managed services • Ability to develop client-facing business cases and connect technical recommendations to financial and operational outcomes • Experience collaborating across Sales, Pre-Sales, Delivery, Product, Marketing, Finance, Legal, and Client Success functions • Bachelor’s degree or equivalent professional experience • Advanced degree or relevant professional certification • Experience commercializing consulting services or developing repeatable offerings and go-to-market plays • Experience selling across multiple regions, industries, enterprise platforms, or transformation domains • Consultative selling and value-based discovery • Executive presence and concise, persuasive communication • Commercial acumen, opportunity discipline, and strong forecasting habits • Ability to orchestrate cross-functional teams without direct authority

🏖️ Benefícios

• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO) • Compensation and bonuses • Comprehensive compensation and benefits package