Strategic Account Manager – Consumer, Technology

🕒 Maio 8

🏄 California – Remoto

🏄 California – Remote

💵 $127.000 - $203.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Sphera

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1989

☁️ SaaS

🏢 Corporativo

📋 Conformidade

SaaS • Enterprise • Compliance

A Sphera é uma fornecedora líder de software, dados e serviços de consultoria para gestão de sustentabilidade corporativa. Oferece soluções que permitem que organizações de setores como Químicos, Oil & Gas, Industriais e Serviços Financeiros gerenciem seus objetivos de sustentabilidade de forma eficaz. O portfólio da Sphera inclui a plataforma SpheraCloud, com foco em gestão de Meio Ambiente, Saúde, Segurança e Sustentabilidade (EHS&S), conformidade operacional e gestão de riscos. Os softwares e serviços de consultoria da empresa foram desenvolvidos para ajudar organizações a aprimorar a segurança, mitigar riscos, reduzir custos e fortalecer a resiliência. Ao fornecer uma visão integrada de 360 graus da gestão de sustentabilidade e de desempenho, a Sphera ajuda as empresas a atender às exigências de reporte regulatório e a alcançar seus objetivos de sustentabilidade.

Descrição

• Nurture and grow a portfolio of strategic named accounts within your assigned industry, acting as a trusted advisor across all levels of the client organization • Develop a deep understanding of your clients’ business challenges and current-state solutions to identify high-impact opportunities for cross-sell and upsell across Sphera Cloud solutions • Own the sales cycle and contracting process from opportunity identification to deal closing while leveraging internal partners effectively, including Solution Executives to position and pitch product-specific solutions and Solution Engineers to deliver tailored technical demonstrations • Oversee post-sale implementation strategy by coordinating Professional Services and facilitating handoffs to Customer Success • Build and execute comprehensive strategic account plans that map buyer ecosystems, uncover whitespace, and prioritize cross-sell opportunities • Develop and execute comprehensive, long-term account strategies and business plans to achieve sales targets, foster account growth, and identify new business opportunities (upselling and cross-selling). • Conduct annual account reviews with Customer Success to identify renewal risks and uncover growth opportunities within existing accounts • Be an expert in industry dynamics and client developments, and use your expertise to inform account strategy and support long-term growth • Strengthen relationships with key stakeholders across IT, procurement, and functional buyer groups (e.g., EHS, Sustainability) • Navigate long sales cycles and influence complex multi-stakeholder buying processes, including formal committees and third-party consultants • Translate nuanced business challenges into strategic solution proposals that align with Sphera’s platform capabilities • Team Leadership & Coordination: delegate tasks, and coordinate cross-functional internal teams (e.g., sales, marketing, product development, logistics) to ensure seamless service delivery and goal alignment • Financial Oversight & Negotiation: oversee account budgets, conduct price negotiations, manage contract renewals, and ensure the profitability of accounts. • Performance Analysis & Reporting: Track key performance indicators (KPIs) and account metrics, prepare regular progress and forecast reports, and present insights to internal and external stakeholders. • Problem Resolution: Act as an escalation point for client issues or complaints, working proactively to identify solutions and ensure high levels of customer satisfaction and retention.

🎯 Requisitos

• Bachelor’s degree or equivalent experience • 10+ years of enterprise sales or account management experience with a proven track record • Strong industry and market knowledge in the Consumer & Technology industry verticals • Sales experience in a technically complex B2B selling environment, including SaaS • Demonstrated success managing strategic accounts and driving multi-solution growth • Experience collaborating with cross-functional teams, including technical, product, and executive stakeholders • Strong understanding of enterprise buying processes and stakeholder dynamics • Proven ability to develop and execute strategic account plans • Strong leadership, management, and mentoring skills, with the ability to motivate a dotted-line team and drive performance • Excellent verbal, written, and interpersonal communication, presentation, and negotiation skills • The ability to build rapport and trust with diverse stakeholders and resolve conflicts effectively • Proficiency with CRM tools (e.g., Salesforce) and productivity platforms • Ability to synthesize complex business needs into actionable solution strategies • An analytical and strategic mindset, with strong problem-solving and decision-making abilities to adapt to dynamic business environments • Self-starter with strong organizational and time management skills • Willingness to travel 50%

🏖️ Benefícios

• Medical, Dental, and Vision Insurance • Health Savings Account • Flexible Spending Account • 401(k) Retirement Plan with Company Match • Life and Disability Insurance • Critical Illness Insurance • Accident Insurance • Hospital Indemnity Insurance • Paid Time Off and Holidays • Flexible Working Schedule