Team Leader – Inside Sales

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🕒 Julho 10

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Rittal North America LLC

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1982

🚘 Automotivo

🍽️ Alimentos e Bebidas

📦 Logística

Automotive • Food & Beverage • Logistics

A Rittal North America LLC é uma empresa que fornece uma ampla gama de soluções de infraestrutura industrial e de TI. Eles são especializados em gabinetes, distribuição de energia, controle de clima e infraestrutura de TI, visando aumentar a eficiência e fornecer soluções robustas para várias indústrias, incluindo energia, alimentos e bebidas, varejo, logística e automotiva. A Rittal também oferece unidades modulares de distribuição de resfriamento adequadas para inteligência artificial e data centers, exemplificando seu foco na sustentabilidade e eficiência energética. Seu portfólio abrangente de produtos é projetado para aumentar a produtividade e proteger o meio ambiente, com uma ênfase significativa em soluções de automação e segurança de TI.

Descrição

• Provide day-to-day leadership, direction, and support to Inside Sales Representatives • Coach and mentor team members to improve sales effectiveness, product knowledge, customer engagement, and professional growth • Monitor individual and team performance against established sales goals and key performance indicators (KPIs) • Conduct regular performance discussions and provide constructive feedback and development plans • Assist with onboarding, training, and continuous development of new and existing team members • Foster a collaborative, customer-focused, and results-oriented team environment • Support execution of regional sales strategies to achieve revenue, market share, and customer retention goals • Help drive prospecting activities, lead generation, and pipeline management within assigned territories • Monitor sales activity, quotation follow-up, customer engagement, and opportunity progression • Work closely with Inside Sales Representatives to identify and pursue high-priority target accounts • Assist with customer escalations and complex sales opportunities as needed • Analyze sales trends and recommend actions to improve performance and increase market penetration • Maintain a thorough understanding of Rittal's product portfolio, applications, markets, and distribution channels • Ensure high levels of customer satisfaction through timely communication, responsiveness, and problem resolution • Collaborate with Outside Sales Representatives, Manufacturer Representatives, Distributors, and Internal Departments to maximize customer support and sales effectiveness • Support customer visits, trade shows, and sales events as required • Serve as a role model in building strong customer relationships and delivering exceptional service • Review sales reports, metrics, and performance dashboards to monitor business results • Communicate sales opportunities, market trends, competitive information, and customer feedback to management • Ensure compliance with company policies, procedures, and sales processes • Identify opportunities for process improvements and increased team efficiency • Assist management with workforce planning, scheduling, and resource allocation • Perform other duties and responsibilities as assigned

🎯 Requisitos

• Minimum 5 years of sales experience, preferably in industrial, manufacturing, technical, or B2B sales environments • Bachelor's degree in Business, Marketing, Engineering, or related field preferred • Equivalent combination of education and experience may be considered • Prior experience leading teams, mentoring employees, or serving in a lead role preferred • Experience working with distributors, manufacturers' representatives, and field sales organizations is highly desirable • Strong leadership, coaching, and team development skills • Comprehensive understanding of consultative sales principles and customer relationship management • Technical aptitude with the ability to understand industrial products and applications • Excellent verbal, written, presentation, and interpersonal communication skills • Strong analytical, problem-solving, and decision-making abilities • Effective organizational, time management, and prioritization skills • Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and CRM systems • Self-motivated, goal-oriented, and capable of thriving in a remote work environment • Ability to influence and collaborate across multiple functions and levels of the organization

🏖️ Benefícios

• Remote/home office environment • Travel up to 25% for customer visits, trade shows, training, and team meetings • Regular interaction with customers, distributors, field sales personnel, and internal departments