Wholesale Account Coordinator

🕒 Julho 9

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of RTIC Outdoors

RTIC Outdoors

51 - 200 funcionários

🍽️ Alimentos e Bebidas

✈️ Turismo

📦 Logística

Food & Beverage • Travel • Logistics

A RTIC Outdoors é uma empresa de bens de consumo sediada nos EUA, especializada em produtos para atividades ao ar livre, como coolers rígidos e flexíveis, recipientes térmicos para bebidas, bolsas, vestuário e equipamentos relacionados. A empresa vende principalmente através de seu próprio site de e-commerce e uma rede nacional de parceiros de varejo e lojas próprias, oferecendo promoções, opções de personalização e suporte ao cliente. A RTIC tem como foco atividades ao ar livre e recreativas, incluindo caça, pesca, viagens, confraternizações e fitness.

Descrição

• Serve as the primary operational contact for International and Domestic retail partners and own all backend execution. • Track the lifecycle of orders from entry to final delivery, ensuring timely and accurate execution. • Manage new items and customer setup within retailer-specific systems and portals. • Partner with National Account Manager and VP of Sales to support account growth and resolve order-related issues quickly and efficiently. • Compile and analyze orderbook reports specific to key retailers' performance, identifying trends and opportunities. • Participate in meetings with internal and external stakeholders and manage ongoing email communication. • Follow the end-to-end order-to-shipment process, collaborating with our DC (Distribution Center) to ensure timely shipping. • Work closely with operations and planning to track shortages and delays, communicating updates to the customer as needed to maintain a clean orderbook.

🎯 Requisitos

• High School Diploma or GED equivalent • 3+ years of wholesale/retail operations experience, preferably with direct exposure to Canada and/or other international retailers and markets. • Hands-on experience coordinating International Direct Import programs is highly preferred. • Strong working knowledge of EDI processes, supply chain logistics, and retail compliance. • Advanced Excel skills; comfort with data analysis, reporting, and cross-functional collaboration. • Self-starter with strong follow-through, ownership mindset, and the ability to manage multiple priorities. • Detail-oriented and highly organized with experience managing chargebacks, PO flows, and item setup. • Familiarity with retail launch calendars and compliance scorecards is a plus. • Proficient in computer skills, with a strong command of relevant technology platforms. • Ability to balance responsibilities in a dynamic and fast-paced environment. • Strong project management skills with the ability to handle complexity and structure workflows. • Effective communicator with strong follow-through and a commitment to ownership. • Self-driven with excellent attention to detail and the ability to effectively multi-task. • A solution-oriented mindset focused on enhancing processes and optimizing operational efficiency.

🏖️ Benefícios

• Employee discounts • Health benefits include: medical, dental, vision, and mental health • Disability insurance • Life insurance • Paid parental leave • Tuition and professional development assistance • Paid holidays • PTO • 401(k) with a company match and immediate vesting!

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