Strategy & Operations Manager

🕒 Junho 18

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Rula

501 - 1000 funcionários

Fundada em 2019

☁️ SaaS

👥 B2C

💰 Series C - Rula em 2024-07

Healthcare • SaaS • B2C

Rula é uma plataforma que conecta indivíduos em busca de serviços de melhoria doméstica com profissionais habilidosos em sua área. Ao usar o Rula, os clientes podem facilmente encontrar, comparar e contratar profissionais de confiança para diversos projetos, como reforma, reparos e manutenção. A plataforma visa simplificar o processo de contratação de empreiteiros e garantir transparência e qualidade nos serviços prestados.

Descrição

• Drive and elevate provider quality initiatives at Rula through data-driven decision making and high-impact operational programs • Lead scalable quality initiatives across our provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics • Partner cross-functionally to align on priorities, execute with rigor, and measure what matters • Own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs, with a strong bias toward action and measurable outcomes

🎯 Requisitos

• 5+ years of professional experience in highly analytical, fast-paced environments like management consulting, investment banking, or high-growth technology startups. • Mastery of Excel or Google Sheets for advanced financial, operational, and statistical modeling • Highly proficient in SQL with comfort independently querying, joining, and cleaning large, messy datasets • A proven track record of not just delivering insights, but successfully executing cross-functional projects that move core business metrics. • Highly organized, detail-oriented, and execution-focused • 1+ years of experience in a high-growth health tech startup environment (preferred) • Experience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvements (preferred) • Familiarity with tools like Salesforce, Looker, or Hex (preferred) • Experience managing external vendors or partners (preferred)

🏖️ Benefícios

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

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