Director, Account Management – Pharmacy Benefit Management

🕒 Setembro 19

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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RxBenefits, Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1995

🏥 Saúde

💼 Consultoria

⚕️ Seguro de Saúde

💰 Private Equity Round em 2020-12

Healthcare • Consulting • Healthcare Insurance

A RxBenefits, Inc. é uma empresa especializada em fornecer soluções inovadoras de benefícios farmacêuticos para empregadores e seus funcionários. Eles focam em otimizar a gestão de planos de medicamentos prescritos para reduzir custos e melhorar os resultados de saúde. Por meio de análises avançadas e suporte personalizado aos membros, a RxBenefits visa transformar a experiência de benefícios farmacêuticos para seus clientes.

Descrição

• Lead a Manager of Account Management and a team of Strategic Account Executives through planning, direction, talent acquisition, and relationship development • Improve account retention rates and achieve key performance indicator standards • Evaluate market changes to identify opportunities to improve the Account Management service delivery model • Develop and manage talent, including defining skills and performance criteria and managing staff against those standards • Create career-building development plans with the Vice President of Account Management and HR • Coach and mentor Strategic Account Executives and the Manager of Account Management • Assist the Vice President of Account Management with annual strategic planning and execution • Develop strategies to increase client satisfaction, preserve loyalty, and maintain market share • Build and maintain Employer Benefit Consultant relationships through proactive outreach and quarterly meetings • Partner with Business Development on EBC relationships, expectation sessions, and finalist meetings • Establish departmental service-delivery goals measured through KPIs and manage team performance against them • Conduct meetings with account teams and EBC firms regarding BOB utilization, market updates, obstacles, and dynamics • Review development opportunities, at-risk clients, and new business with Strategic Account Executives • Lead the Team Account Retention Planning process focused on saving at-risk clients • Ensure Account Management standards, methods, processes, and procedures are followed • Deliver client marketing and messaging programs aligned with revenue objectives, budgets, ROI, and client-service satisfaction • Create and revise policies and procedures based on root-cause analysis • Direct Account Management Managers and coach them on escalated issues • Identify and implement strategic initiatives and help plan significant initiative rollouts • Participate in new product/service development teams to optimize launches and revenue-driving processes • Identify operational efficiency opportunities and provide business requirements for impact evaluation • Assist with marketing programs such as surveys and webinars and participate in internal marketing and communications events • Perform other assigned duties

🎯 Requisitos

• Bachelor’s Degree required • Minimum of 6 years of demonstrated proven progressive leadership experience in the PBM or healthcare related service industry • Customer-facing leadership and account relationship strategy experience • Ability to interface well at all levels within a large organization and client base • Project management, planning, and organizational skills • Excellent verbal and written communication skills • Excellent organization, motivation, leadership, and interpersonal skills • High energy, with a strong “can do” attitude • Thrives in a dynamic, fast-paced environment with many simultaneous projects • Master’s Degree preferred • Minimum of 10 years of work experience preferred

🏖️ Benefícios

• Approximately up to 50% travel for client or EBC-facing meetings