Manager Last Mile Operations

🕒 Outubro 12

🦀 Maryland – Remoto

🦀 Maryland – Remote

💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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RXO, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2022

📦 Logística

🚗 Transporte

☁️ SaaS

Logistics • Transport • SaaS

<RXO, Inc. > A RXO, Inc. é uma empresa de frete e logística movida por tecnologia que conecta remetentes e transportadoras através de múltiplos modos (carga completa, LTL, intermodal, transporte fracionado, marítimo, aéreo, última milha) por meio de suas plataformas digitais RXO Connect™ e RXO Drive™. A empresa combina aprendizado de máquina e IA com extensas redes de transportadoras para fornecer soluções de capacidade, transporte gerenciado, agenciamento de cargas e serviços para transportadoras (cartões de combustível, factoring, marketplace), priorizando visibilidade, eficiência e capacidade flexível para clientes B2B. A RXO opera um grande marketplace e rede de transportadoras independentes, oferecendo tanto logística habilitada por software (plataformas com características semelhantes a SaaS) quanto serviços de transporte tradicionais.

Descrição

• Oversee daily operations of contract carriers, including contractor schedules, route monitoring, reports, and relationships with contract carriers and helpers • Develop and mentor staff to reach goals • Train staff on company policies and procedures • Interview, hire, discipline, and resolve issues • Ensure compliance with corporate warehouse policies, procedures, and programs • Supervise employees in accordance with company policies and applicable laws • Plan, assign, and direct work • Appraise performance and reward or discipline employees • Address complaints and resolve problems • Use route planning software to build efficient delivery routes • Manage dispatch of contract carriers and resolve issues throughout the day • Identify problem areas and restructure routes to improve operational efficiencies • Train and develop contract carriers and dispatchers to meet and exceed customer expectations • Ensure work is completed accurately and within established time frames • Ensure photos are taken for every job • Allocate and request additional resources as needed

🎯 Requisitos

• 5 years of related logistics and supervisory experience • Experience with Microsoft Office, including Word, Outlook, and Excel • Bachelor’s degree in business, logistics, or similar (preferred) • Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends • Ability to travel between branches and regions occasionally • Experience mentoring, training, and guiding newer/less-experienced team members • Bilingual English/Spanish, including reading, writing, and speaking both languages (preferred) • Strong business acumen • Willingness to act in partnership with management teams • Ability to pass a pre-employment drug test if required after a conditional offer

🏖️ Benefícios

• Competitive pay • Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 15 days PTO for salary employees, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity insurance • Employee Assistance Program (EAP) • Tuition reimbursement • Adoption assistance • Health Savings Account • Health Care Flexible Spending Account • Dependent Care Flexible Spending Account • Commuter Spending Account • Health Reimbursement Arrangement • Talent community and future opportunities • Equal Opportunity/Affirmative Action employer

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