Senior IT Operations Engineer

🕒 Outubro 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $117.800 - $128.600 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

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Kwik Lok Corporation

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1954

🍽️ Alimentos e Bebidas

🏭 Manufatura

Food & Beverage • Manufacturing • Food Safety & Compliance

A Kwik Lok Corporation é líder global em fechos de embalagens, especializada na produção de fechos de sacos, etiquetas e máquinas de fechamento para a indústria de embalagens. A empresa oferece soluções inovadoras de embalagem com um forte foco em sustentabilidade, comprovado pela introdução do fecho de sacola Enviro-Lok, que reduz o uso de plástico e as emissões de carbono. Com um compromisso com a segurança alimentar e responsabilidade social corporativa, a Kwik Lok apoia várias indústrias, incluindo panificação e horticultura, garantindo que seus produtos mantenham os alimentos frescos e seguros enquanto promovem a conservação ambiental.

Descrição

• Design, install, configure, and manage network infrastructure across headquarters, manufacturing plants, and international sites • Design and maintain resilient WAN architecture with dual-ISP and wireless/cellular failover • Implement network segmentation, VLANs, routing, NAT, access rules, IPSEC VPN, and IPS/IDS • Design and support enterprise wireless networks, including plant-floor wireless for operational technology • Manage multi-vendor network platforms and standardize configurations across locations • Monitor network performance and produce network status reports • Implement infrastructure security measures and lead response to security incidents • Administer identity and access management across Microsoft Entra ID, Microsoft 365, and OneLogin • Manage endpoint security and device standardization using Microsoft Defender and Intune/Autopilot • Support virtualization and server infrastructure, including VM provisioning and Windows Server upgrades • Support and document backup and disaster recovery systems, including testing disaster recovery readiness • Deploy, repair, replace, dispose of, and inventory computing equipment • Provide customer service support, manage tickets in Happy Fox, and resolve escalated network and infrastructure issues • Author standard operating procedures and runbooks in Scribe • Assist with infrastructure, networking, telecom, cloud phone system, and site expansion deployments • Coordinate with vendors, carriers, and service partners on repairs, upgrades, renewals, evaluations, and contracts • Mentor IT team members and participate in change control • Contribute to IT policy, governance, and security standards and advise leadership on infrastructure best practices • Provide off-hours support for outages, upgrades, and maintenance across global time zones • Support Kwik Lok production activities involving the manufacture of Kwik Lok closures and continuous improvement of quality, food safety, and manufacturing processes

🎯 Requisitos

• At least 5 years of experience in network and infrastructure support, including multi-site or distributed environments • CCNP or CCNA required • CompTIA Network+, CompTIA Security+, AWS Solutions Architect, or Microsoft certifications a plus • Demonstrated experience with firewall management, WAN/LAN architecture, network segmentation, VPN, and enterprise wireless (802.1X) • Experience with cloud networking and application delivery (Azure), source control (Git/GitHub), and CI/CD practices • Intermediate to advanced proficiency in Microsoft 365 administration, Entra ID, Intune, and Defender • Experience supporting virtualization, Windows Server environments, and backup and recovery platforms • Experience leading incident response and root cause analysis, or serving as an escalation point in an MSP or multi-client environment • Experience authoring IT policy and governance standards • Must be able to pass pre-employment drug and background screenings • Must have a valid US passport, or be able to obtain after hired • Must be legally authorized to work in the United States without sponsorship • Must be available Monday through Friday, 8am to 5pm PST, with occasional off-hours availability • Must possess a physical workspace that facilitates telework and complete telework environment safety assessments • Must use video during virtual meetings • Ability to travel approximately 25–35% of the time • Ability to work periodically in office and manufacturing plant environments, including network closets and warehouse areas • May lift up to 50 lbs. on occasion

🏖️ Benefícios

• Medical, Dental, Vision, Prescription, Life and Disability Insurance plans (eligible 1st of the month following date of hire) • 401(k) Plan with company match (90 day waiting period, restrictions apply) • Paid Time Off (90 day waiting period, prorated for first year) • Vacation: 120 hours a year, with increases based on years of service • Holidays: 70 hours a year (8.5 days) • Sick Leave: 40 hours a year, prorated for first year • Employees may be eligible for annual performance bonuses • Remote work arrangement • Kwik Lok will supply the employee with all necessary technology to perform work • Travel and off-hours availability support across global time zones • Equal employment opportunity and reasonable accommodations

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