Lead Solution Engineer – Financial Services

🕒 Maio 16

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Salesforce

10.000+ funcionários

Fundada em 1999

☁️ SaaS

🤝 B2B

🤖 Inteligência Artificial

SaaS • B2B • Artificial Intelligence

O Salesforce é uma empresa líder em software baseado em nuvem que fornece uma plataforma abrangente de gerenciamento de relacionamento com o cliente (CRM). A plataforma conecta todos os dados e equipes da empresa em um sistema integrado e orientado por IA para melhorar as vendas, o atendimento ao cliente e os esforços de marketing. O Salesforce oferece soluções escaláveis para empresas de todos os portes, incluindo pequenas e médias empresas, e fornece soluções específicas para setores industriais que modernizam operações, economizam tempo e reduzem custos. O Salesforce também oferece recursos educacionais através do Trailhead e uma ampla seleção de aplicativos no AppExchange para expandir as capacidades de seu CRM.

Descrição

• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. • This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines. • Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. • This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. • Take ambiguous and sophisticated business problems, define the opportunity set, and recommend practical next steps. • You will discover customer business needs, analyze requirements, and ultimately position the best Salesforce multi-product solutions. • Convey a deep understanding of the customer's enterprise architecture. • Evangelize the value proposition of the Salesforce Platform, including Financial Services Cloud, HeadlessCRM, Hyperforce, Data 360, Agentforce, MuleSoft, and Slack, while educating customers on customization and integration possibilities. • Develop technical Points of View (POVs) on the Context Architecture for AI (including RAG, grounding, and real-time data pipelines), Agentic AI Governance, and Hybrid Architecture (human + autonomous enterprise). • Run customer-facing hands-on workshops with customers, and partner together for executing POCs (proof of concepts). • Demonstrate through both executive-level and business-level software demos and rapid prototyping how connected experiences come to life. • Build customized solutions tailored to multiple personas, showcasing how Salesforce will accelerate their business strategies. • Bring focus to a client's decision-making process by evaluating solution options (such as build vs. buy) and driving consensus among key C-level collaborators and IT stakeholders. • Lead cross-functional solutions guides, align them to the opportunity strategy, and share best practices with the broader Solution Engineering community.

🎯 Requisitos

• B.S. in Computer Science, Software Engineering, MIS, or equivalent relevant experience. • Minimum of 5 years of professional experience working in a collaborative team to solve technical problems in varied political environments. • Deep knowledge of enterprise software applications, relational databases, web technology, integration principles, and process orchestration. • Experience with machine learning concepts (predictive and generative AI), including GenAI usage experience and the ability to evaluate emerging AI/Data technologies. • Exceptional executive presence with solid oral, written, presentation, and interpersonal skills to articulate complex topics effectively to both C-suite leaders and technical decision-makers. • Willingness and ability to travel based on territory alignment.

🏖️ Benefícios

• time off programs • medical, dental, vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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