Named Account Executive, Higher Education

🕒 Maio 7

🌪️ Oklahoma, Texas – Remoto

🌪️ Oklahoma – Remote 🤠 Texas – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🧑‍💼 Executivo de Contas

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Salesforce

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1999

☁️ SaaS

🤝 B2B

🤖 Inteligência Artificial

SaaS • B2B • Artificial Intelligence

O Salesforce é uma empresa líder em software baseado em nuvem que fornece uma plataforma abrangente de gerenciamento de relacionamento com o cliente (CRM). A plataforma conecta todos os dados e equipes da empresa em um sistema integrado e orientado por IA para melhorar as vendas, o atendimento ao cliente e os esforços de marketing. O Salesforce oferece soluções escaláveis para empresas de todos os portes, incluindo pequenas e médias empresas, e fornece soluções específicas para setores industriais que modernizam operações, economizam tempo e reduzem custos. O Salesforce também oferece recursos educacionais através do Trailhead e uma ampla seleção de aplicativos no AppExchange para expandir as capacidades de seu CRM.

Descrição

• Cultivate and maintain enduring relationships with Higher Education clients • Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations. • Provide regular progress updates to management regarding client accounts. • Monitor and report on key performance metrics, including client retention and revenue growth. • Maintain a high level of client satisfaction by consistently exceeding expectations. • Work collaboratively with internal teams to devise solutions for complex challenges. • Address and resolve client issues in a timely and efficient manner. • Keep clients informed about new product features, updates, and enhancements relevant to their needs. • Identify growth opportunities within existing accounts and work towards expanding Salesforce services. • Collaborate closely with clients to formulate customized account strategies. • Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery. • Stay informed about industry trends, government regulations, and competitive offerings. • Develop an in-depth understanding of Salesforce products and solutions. • Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement. • Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

🎯 Requisitos

• 7-10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customers. • Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.) • Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission. • A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust • Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue. • Education: Degree or equivalent relevant experience required.

🏖️ Benefícios

• time off programs • medical, dental, vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program