Field Operations Manager

🕒 Junho 13

🌵 Arizona, California, +1 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote ⚔️ Virginia – Remote

💵 $70.000 - $95.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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Saltbox

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🛍️ Comércio Eletrônico

🤝 B2B

eCommerce • Logistics • B2B

A Saltbox é uma empresa que oferece espaços modernos e flexíveis de armazéns e escritórios voltados para empreendedores de comércio eletrônico. Localizada em várias cidades dos Estados Unidos, a Saltbox é especializada em oferecer soluções de co-warehousing que atendem empresas em diferentes estágios, desde startups iniciais até empresas em expansão. Seus serviços incluem suporte logístico, envio e recebimento, estúdios de conteúdo e uma equipe dedicada para ajudar os empreendedores a gerenciarem suas operações de maneira eficiente. A empresa também oferece acesso ao aplicativo Parsel, que proporciona economias significativas em remessas e suporte. A Saltbox é projetada para ajudar as empresas com suas necessidades de espaço de trabalho, oferecendo assistência logística e operacional, tornando-se um parceiro essencial para marcas de comércio eletrônico em crescimento.

Descrição

• Turn new account requirements into a runnable operational plan: layout, staffing, workflows, and service standards • Run the on-site setup, training, and first weeks of live volume alongside the local team • Coordinate with sales, logistics, and location ops so what was sold is what gets executed • Hand ownership to the local team once the account runs stable, then verify the handoff held • Travel to Saltbox markets to lead launches, operational resets, and high-priority initiatives • Diagnose operational drift, identify root causes, and implement fixes the local team can sustain after you leave • Partner with Market Leaders and Location Managers on execution: you bring the playbook, they own the building • Write the SOPs, playbooks, and operational standards that turn one market's win into every market's default • Design and deliver training that gets field teams certified on new processes and programs • Maintain a single source of truth for operational standards and retire outdated versions before they cause drift • Coach Member Specialist Leads and Location Managers through new programs until they can run them independently • Build train-the-trainer capacity in each market so adoption doesn't depend on your presence • Leave every engagement with a named local owner and a written handoff • Use operational data to figure out what to fix first and show whether it worked • Track adoption and outcomes for every program you launch, and intervene early when metrics slip • Report progress on launches and resets on a cadence leadership can plan around

🎯 Requisitos

• 4+ years in operations, logistics, warehousing, fulfillment, implementation, or multi-site operations • You use AI daily AND you've started building it into how your team operates, workflows, drafts, recurring summaries. Specifics matter. • Strong process improvement and project management skills: you can map a process, find the waste, and rebuild it • Ability to translate business requirements into executable operational plans • Strong communication and training skills: you can get a team aligned without a deck • Comfortable influencing without direct authority • Strong analytical and problem-solving abilities • Willingness to travel approximately 50%, based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area

🏖️ Benefícios

• Medical coverage, 100% covered for two Aetna plans, or a low premium for PPO • Dental and vision covered at 100% • 401K plan options • Company-paid long-term and short-term disability and life insurance • Paid holidays, vacation time, sick time, and paid parental leave • Learning and professional development budget