Partner Operations Analyst

🕒 Ontem

🏄 California – Remoto

🏄 California – Remote

💵 $88.655 - $134.100 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

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Samsara

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2015

🏢 Corporativo

🚗 Transporte

🔐 Segurança

💰 Seed Round em 2014-08

Enterprise • Transport • Security

Samsara é uma empresa de tecnologia que oferece uma plataforma completa de operações voltada a aprimorar a eficiência, a segurança e a sustentabilidade das organizações. Suas soluções incluem segurança baseada em vídeo, telemetria veicular, monitoramento de equipamentos, aplicativos para a força de trabalho e visibilidade de instalações. A Samsara atende a diversos setores, como transporte, logística, construção e governo. A plataforma conecta pessoas, sistemas e dados, permitindo que as organizações tomem decisões mais rápidas e orientadas por dados. A tecnologia de Connected Operations da Samsara ajuda organizações complexas a operar com mais eficácia, oferecendo GPS em tempo real, alertas proativos, treinamentos de compliance e rastreamento de ativos.

Descrição

• Serve as day-to-day administrator of Samsara’s Partner Portal (PRM platform), managing content updates, page configuration, and user access • Troubleshoot portal issues and serve as the first point of contact for L1 partner-facing and PAM-facing system questions • Maintain and support operational workflows for Deal Registration, partner onboarding, tier management, and compliance tracking • Process and validate incoming Deal Registrations, ensuring data accuracy and timely approvals • Identify and flag process bottlenecks or data quality issues, recommending and implementing improvements • Help develop and maintain process documentation, FAQs, and training materials for PAMs and partners • Support change management efforts for new tools and process rollouts, working closely with the Partner Programs PM on PAM enablement • Support PRM platform migration efforts as Samsara evaluates and potentially transitions to a new partner technology stack • Champion, role model, and embed Samsara’s cultural principles as we scale globally

🎯 Requisitos

• 2-4 years of experience in sales operations, partner/channel operations, program management, or related operations role • Hands-on experience with Salesforce (reporting, data management, basic configuration) • Strong analytical skills with the ability to build reports, spot data quality issues, and recommend process improvements • Strong written and verbal communication skills to interact with partners, partner account managers, and internal cross-functional team members • Meticulous attention to detail and track record of maintaining data integrity across systems • Excellent organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment • Self-starter mindset - you proactively identify issues and suggest improvements

🏖️ Benefícios

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans • Performance-based bonus/variable pay • Equity opportunities for eligible roles