Fraud Prevention Team Lead

Vaga não está no LinkedIn

🕒 Agosto 11

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $48.750 - $81.000 / ano

⏰ Tempo Integral

🟠 Sênior

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 21%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Santander

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1857

🛡️ Seguros

💼 Consultoria

📦 Logística

💰 Post-IPO Equity em 2013-05

Insurance • Consulting • Logistics

O Santander é um grupo global de banco de varejo, com presença significativa na Europa e nas Américas. A companhia oferece uma gama de serviços financeiros, incluindo: • Banco de consumo • Gestão de ativos • Private Banking • Banco corporativo e de investimento (Corporate & Investment Banking – CIB) O Santander é comprometido com práticas bancárias responsáveis, promove diversidade, equidade e inclusão e apoia a transição verde. Com inúmeros clientes no mundo todo, o banco tem foco em inclusão e educação financeiras como parte de sua responsabilidade corporativa. O Santander é listado em diversas bolsas de valores e participa de patrocínios como a Fórmula 1, reforçando sua presença de marca e parcerias estratégicas.

Descrição

• Lead, coach, and develop a team of Fraud Prevention Analysts through regular one-on-one meetings, performance coaching, and ongoing feedback • Foster a positive, collaborative, and accountable team environment • Conduct performance evaluations, establish individual development plans, and recognize employee achievements • Support onboarding and training of new team members • Communicate departmental priorities, operational updates, and organizational initiatives • Oversee daily fraud alert operations and ensure timely, accurate case reviews while meeting SLAs • Monitor team productivity, quality, procedures, and compliance requirements • Manage workflow distribution and staffing to ensure balanced workloads and operational continuity • Review complex or high-risk fraud cases and guide escalated situations • Ensure accurate documentation of investigations and case decisions • Promote compliance with bank policies, regulatory requirements, and fraud prevention procedures • Identify and escalate emerging fraud trends, operational risks, and control gaps • Partner with Risk, Compliance, Operations, and other business partners on fraud mitigation strategies • Support internal audits, quality reviews, and control testing • Analyze operational metrics, fraud trends, and performance data to identify process improvements • Recommend and implement initiatives improving efficiency, productivity, and customer experience • Support new fraud strategies, system enhancements, and operational initiatives • Identify opportunities for automation and workflow optimization

🎯 Requisitos

• Bachelor's degree in Business, Finance, Criminal Justice, Risk Management, or a related field (or equivalent work experience) • 3+ years of experience in the financial services industry or similar environment, such as Customer Service, Operations, or Fraud Prevention (Required) • Experience leading or supervising teams in Fraud Prevention, Fraud Operations, Financial Crimes, Banking Operations, or a related field • Strong understanding of fraud prevention principles, fraud detection strategies, and operational risk management • Demonstrated leadership, coaching, and employee development experience • Excellent analytical, problem-solving, and decision-making skills • Strong verbal and written communication skills • Ability to manage multiple priorities in a fast-paced, customer-focused environment • Proficiency with Microsoft Office applications, including Excel, Outlook, and reporting tools • Experience with fraud detection platforms, case management systems, and operational reporting tools (Preferred) • Knowledge of banking regulations and fraud-related compliance requirements (Preferred) • Experience leading process improvement or operational excellence initiatives (Preferred) • Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education

🏖️ Benefícios

• Fair and competitive rewards package • Benefits designed to support employees, their families, and well-being, now and into the future • Inclusive and accessible application process • Disability accommodation support during the application process