Senior Customer Marketing Manager, Advocacy

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🕒 Janeiro 26

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🎯 Marketing

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Saviynt

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2010

🏥 Saúde

💼 Consultoria

📦 Logística

💰 $130.000.000 Private Equity Round em 2021-09

Healthcare • Consulting • Logistics

A Saviynt é uma provedora líder de soluções de gestão de identidades e acessos (IAM) baseadas em nuvem. Sua plataforma, conhecida como Identity Cloud, oferece governança abrangente de identidades, administração e governança de acesso a aplicativos. As soluções da Saviynt são focadas na gestão segura de identidades, garantindo conformidade, modernizando sistemas legados e dando suporte a ambientes multi-nuvem. Eles atendem a uma ampla gama de indústrias, incluindo saúde, serviços financeiros e setores governamentais. Alavancando IA/ML, a Saviynt oferece insights e análises aprofundadas para maior segurança de identidade. Eles são reconhecidos por suas robustas capacidades em governança e administração de identidades, ajudando organizações a gerenciar e proteger de forma eficiente identidades de empregados, contratados, parceiros e máquinas.

Descrição

• Creatively bring our customer stories to life and amplify them through powerful, high-quality assets including case studies, success videos, one-sheets, slides, blog posts, and more. • Enable the organization on how to tell customer stories and integrate them into various marketing campaigns, sales materials, and product launches. • Manage our customer speaker bureau for virtual and in-person programs, ranging from C-level to practitioner thought leaders, supporting them to curate the right message for industry events. • Proactively recruit, add and manage advocates in the ChangeMakers advocacy program. • Manage our Sales Reference program through Base AI, partnering with Sales, Customer Success and our customers to show prospects the value we bring. • Manage our peer review presence on TrustRadius, G2, PeerSpot improving ratings and increasing reviews. • Build strong relationships with our global Customer Success, Sales, Sales Enablement, Marketing, Analyst Relations, and Communications teams to identify, promote and nurture our strong customer advocates. • Work to engage our customers and build industry-leading community event experiences. • Secure quotes, logos, and other materials with customer advocates for events, launches, press materials, media opportunities, and analyst reports. Establish a system for measuring and tracking advocacy engagement and impact.

🎯 Requisitos

• 7+ years of proven experience in customer marketing, customer advocacy, or a related role, preferably in B2B tech, B2B marketing, B2B SaaS sales cycles, and Customer Marketing best practices. • Data-driven mindset with the ability to analyze and interpret marketing metrics. • Have a track record of driving pipeline through storytelling. • Proactive mindset with an excitement to tackle priorities. The ability to think and act strategically while executing tactically. • Strong program management and organizational skills, and the ability to structure and prioritize work in a manner that best fits the team and company needs. • A love for storytelling where you can tell compelling narratives to customers and sales to inspire them to engage with Saviynt. • Experience with Salesforce, Hubspot, Asana, Highspot, Gainsight and advocacy platforms, such as Base AI.Strong interpersonal skills for building and maintaining relationships with customers and cross-functional teams.A BA or BS degree.

🏖️ Benefícios

• If required for this role, you will complete security & privacy literacy and awareness training during onboarding and annually thereafter • Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures