SAP Master Data Analyst – Service Management

🕒 Setembro 17

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📉 Analista de Dados

👻 Score fantasma 11%

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Sciens Building Solutions

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2016

🏗️ Construção

🏥 Saúde

📦 Logística

💰 Series unknown em 2018-02

Construction • Healthcare • Logistics

A Sciens Building Solutions oferece serviços abrangentes de segurança contra incêndio e de vida, segurança e proteção predial para clientes comerciais, institucionais e governamentais. Seus serviços incluem design, instalação, manutenção, teste e monitoramento de sistemas de alarme e detecção de incêndio, sistemas de sprinklers e supressão de incêndio, sistemas de exaustores de cozinha, extintores de incêndio, iluminação de emergência e monitoramento por estação central. Eles também oferecem uma plataforma de serviços gerenciados (Sciens Service Suite) que consolida faturamento, suporte local especializado e gerenciamento contínuo de conformidade e serviços em várias localidades nos EUA.

Descrição

• Develop and implement a robust master data governance framework • Define, document, and enforce master data policies, procedures, and standards • Lead initiatives to improve data quality and resolve data-related issues • Govern, maintain, and improve service master data in SAP S/4HANA • Define standards for business partners, products, equipment, functional locations, installed bases, serial numbers, contracts, warranties, maintenance plans, and billing plans • Analyze relationships among customers, assets, products, contracts, warranties, and service organizations • Lead or support conversion of service master and transactional data into SAP S/4HANA • Define source-to-target mappings, transformation rules, validation criteria, and reconciliation requirements • Coordinate extraction, transformation, validation, loading, mock conversions, dress rehearsals, cutover, and post-load validation • Maintain and validate service requests, notifications, orders, maintenance orders, confirmations, technician assignments, time recordings, parts, goods movements, subcontracting, contracts, warranty claims, billing, invoices, credit memos, and accounting postings • Reconcile service execution with inventory, controlling, revenue, cost, billing, and profitability data • Identify and use standard SAP S/4HANA CDS views for service master and transactional data • Support custom analytical queries and reusable data models • Use released APIs and data models consistent with clean-core principles • Build datasets for service operations, asset management, field service, parts usage, contract compliance, billing, conversion, and maintenance • Define data-quality rules, validation controls, reconciliation procedures, ownership, and stewardship • Support cleansing, remediation, exception reporting, periodic reviews, and corrective-action tracking • Establish procedures for creating, changing, extending, blocking, and retiring service master records • Review and validate data-change requests and coordinate approvals • Maintain work instructions, operating procedures, and maintenance documentation • Support mass-maintenance activities, testing, reconciliation, post-go-live stabilization, and continuous improvement • Partner with Service Process Owners, Field Service, Customer Service, Asset Management, Finance, Controlling, Supply Chain, SAP functional teams, data engineers, and analytics teams • Translate service requirements into SAP data, conversion, and maintenance requirements • Present data-quality issues, conversion results, reconciliation findings, root causes, and recommendations • Support system upgrades, migrations, and implementations by ensuring master data readiness and compliance • Troubleshoot and resolve master-data issues within the SAP environment

🎯 Requisitos

• Bachelor’s degree in Information Systems, Business Administration, or a related field • Five (5)+ years of experience in SAP master data management • Proven experience in the service industry or similar fast-paced, customer-focused environments • Proficiency in SAP MDG (Master Data Governance), SAP S/4HANA, and related tools • Strong understanding of master data domains, such as customer, vendor, material, and finance data • Familiarity with data quality tools and methodologies • Excellent communication, leadership, and stakeholder management skills • Strong analytical and problem-solving abilities • Ability to manage multiple priorities and drive results in a dynamic environment • Certification in SAP Master Data Governance or related modules preferred • Experience in leading data migration projects for SAP implementations preferred • Knowledge of service industry processes and best practices preferred

🏖️ Benefícios

• Competitive salary based on qualifications • Paid time off plan and holidays • 401(k) matching • Short term and long-term disability • Medical, dental, and vision plans with options • Life insurance • Company laptop • Professional career development opportunities • Tuition reimbursement program