Associate Case Manager, Case Manager

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🕒 4 dias atrás

🗽 New York, Texas – Remoto

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💵 $19 - $21 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👔 Gerente

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Security Mutual Life Insurance Company of New York

Security Mutual Life Insurance Company of New York

201 - 500 funcionários

Fundada em 1886

🛡️ Seguros

💸 Finanças

Insurance • Finance

A Security Mutual Life Insurance Company of New York é uma companhia de seguros de vida mutualista, sediada em Binghamton, Nova York, que oferece seguros de vida e produtos e serviços relacionados à proteção financeira para pessoas físicas, famílias e empresas. Suas ofertas incluem seguros de vida inteira, seguros de vida temporários, anuidades, produtos de seguro por invalidez e cuidados de longa duração, benefícios corporativos, planos de aposentadoria qualificados, planejamento patrimonial e financeiro pessoal, sucessão empresarial e proteção para pessoas-chave, além de diversos recursos educacionais para clientes e serviços de apólices online. A empresa enfatiza a segurança financeira de longo prazo de seus segurados e publica conteúdos educacionais, newsletters e podcasts; também mantém portais de atendimento ao cliente para acesso a apólices e pagamentos e já foi reconhecida em rankings do setor.

Descrição

• Obtain and verify information necessary to underwrite new business cases • Provide customer service and support to agents and underwriters by telephone and email • Respond to questions, obtain underwriting requirements, follow up on pending offers, compile documents and communicate with reinsurers • Update claims and/or underwriting workflow systems and verify input data accuracy • Maintain records of customer interactions and transactions • Review forms and policy documents for completeness, approval and release • Set up and process exam-only and informal inquiry files • Obtain authorizations, research physicians, affiliates and addresses, order reports, receive APS and physician replies, and arrange reimbursements • Prepare and process reinstatement, exchange, full-term conversion and reissue paperwork • Issue annuity contracts and life policies; prepare amendments and pay initial premiums • Process incoming mail, faxes, medical releases, inactive cases and policies not taken • Maintain knowledge of underwriting programs, replacement procedures, claims, new business, company policies and state regulations • For Case Manager: build and maintain vendor relationships, reconcile vendor bills, process complex term conversions, assist with initial claims forms and reports, mentor coworkers and provide manager feedback • Support business growth and process policies

🎯 Requisitos

• 1-2 years of related experience required • Experience in Customer Service required • Basic knowledge of Microsoft Word and Excel required • Experience in a life insurance or closely related setting required for Case Manager • Excellent written and verbal communication skills • Excellent data entry skills • Ability to learn and follow applicable regulations and company procedures • Ability to perform work accurately and thoroughly • Ability to pay close attention to detail • Ability to prioritize and organize a heavy workload • Must demonstrate a “can-do” attitude by taking initiative, being enthusiastic, flexible and dependable • High School Diploma or equivalent required for Associate Case Manager • Associate degree in business or related field required for Case Manager • Visa sponsorship is not available • Relocation assistance is not available • Must be based in the Greater Houston or Greater Binghamton area • Intermediate knowledge of Microsoft Word and Excel preferred • Life insurance experience preferred • Industry recognized certifications preferred

🏖️ Benefícios

• Potential flexibility through a telecommuting arrangement • Competitive salary and benefits • Community and charitable initiatives and organizations supported through company donations and service

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